O Glossary
ANNEX
BCS Brewery Comparison System, the reporting system by which the environmental
parameters for the Heineken production units are recorded
COD Chemical oxygen demand, a measure of the content of organic matter in waste water
Eco-efficiency The optimum use of raw materials from the environmental viewpoint
FTE Full-time equivalent
GRI Global Reporting Initiative, an initiative designed to introduce greater uniformity
to companies' environmental and sustainability reporting
FIAART Highly active anti-retroviral therapy
(H)CFC Flalogenated chlorofluorocarbon
Fleineken University The training facility for Fleineken staff
hi hectolitres
ISO International Standardisation Organisation
Kieselguhr A chalk-like filter material consisting mainly of the ground remains
of prehistoric unicellular marine algae
kWh Kilowatt hour
MJ Megajoule
PET Polyethylene terephthalate
PVC Polyvinyl chloride
Supply chain The product chain from raw material to end-product
SHE Safety, health and the environment
Wort A sugar-containing liquid produced by dissolving malt in water under the influence of heat
HEINEKEN REPORT 2000-2001 SAFETY, HEALTH ENVIRONMENT
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