Red Star DESIGN Green Racetrack The Importance of Packaging Global Launch "The red star is one of Heineken®'s most important visual symbols and has always been part of the brand identity. We've made it larger and more visible so it really stands out to consumers." "We redefined the green racetrack emblem on the packaging, taking out the white centre to give it a sense of transparency." Mark's team conducted extensive research to make sure they had made the right choices and that the new design would be positively accepted in the market. "First, we carried out consumer research to gain valuable feedback. We also had support and input from the technical packaging team in the brewery." Mark points out that they will continue the research after the launch too. "Our sales force will talk with our customers to get constructive feedback from them, and we will also be able to track the packaging's success via sales figures and volumes in each market." Packaging design is a vital element of any overall brand experience, explains Mark. "Design generally is crucial for most products as it creates appeal for consumers. It is one of the key communicators of the brand's personality and premium-ness," he says. "It is also the most tangible point of contact between a brand and consumers - they can literally feel it, and it's what catches their eye at point of purchase." An appreciation of design has always run through HEINEKEN's DNA. "Our founder, Gerard Adriaan Fleineken, chose to use a green bottle rather than the more typical brown before 1900. That's a century- old example of brand design within the Company," says Mark. For the global launch, individual markets have the freedom to choose how and when to promote the new Star Can. It is already starting to appear around the world. Star Can debuted in Vietnam at the end of 2013, where its arrival was integrated into festive celebrations in Flo Chi Minh City. In other markets, the launch may include simple on-shelf, point-of- sale or below-the-line communications, depending what is most relevant locally. Many markets are expected to launch the new packaging before the summer, in time for the peak sales season. As Mark points out, "This is a very good sign that this project ticks all the right boxes." K To find out about Star Can in your market, connect with your iocai Heineken® contact. Edition 1 201A World of HEINEKEN 17

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World of Heineken | 2014 | | pagina 17