Contents 10-14 16-17 18-19' Brand Building 30-31 32-34 35-38 20-221 Brand Building 28-29 24-27 Editor's Note Customer Planning Brand Building Business Business Sustainability Winning With Consumers Responsible Drinking FSC Brand Building Global News Four Steps to Building Growth with Key Customers Mexican Magic with Dos Equis Building Momentum in the US Growing Share in the Americas Untapped Potential: Bavaria Mexico The Growth of the Green Euro Understanding What Excites Consumers Joining Forces for Maximum Effect Welcome to the World of HEINEKEN. This quarter, we bring you insights from across the globe on how to further benefit from your partnership with HEINEKEN. Inside, you will find articles on customer planning, consumer insights, strategies, our commitment to responsible drinking, and the latest news on our global brands. In addition, we bring you no less than six features on the Americas. We guarantee, however, that no matter where you are in the world, you can't fail to be inspired by HEINEKEN. ©2012, HEINEKEN. Group Channel Manager: Sandra Park/Holly Bostock holly.bostock@HEINEKEN.com Chief Editor: Mike Cooper mike.cooper@mediapartners.nl Editor: Scott Roane scott.roane@mediapartners.nl Art Director: Esther Tji Designer: Bianca van Hilst Text: Angela Tweedie, Scott Roane Concept Realisation: MediaPartners Group Printing: Roto Smeets GrafiServices Eindhoven www.fsc.org MIX Paper from responsible sources FSC" C014400 Quarter 2 2012 World of HEINEKEN 3 Igniting New Conversations in Carta Bianca: New Face, Same Values I From Around the World

Jaarverslagen en Personeelsbladen Heineken

World of Heineken | 2012 | | pagina 3