falar u i^CERVEJA POSITIVE IMAGE OF BEER t* ^VAMOS Improving Quality in our Industry Creating Beer Ambassadors w SCC initiated 'let's talk about beer' to enhance the image of beer and support category growth ith the theme 'let's talk about beer', and as part of a wider programme to promote the beer category, HEINEKEN's Sociedade Central de Cervejas e Bebidas (SCC) in Portugal organised two events. These events were aimed at enhancing beer's image in order to grow the category, improve beer culture and deliver a positive story about beer. The target audience was primarily those involved in customer- and consumer-facing roles. SCC employees from the marketing, sales and distribution teams took part alongside external stakeholders, including representatives from the wholesale trade and those who provide technical support for draft equipment. At each event, presentations were made by notable beer ambassadors, including a well-known Portuguese comedian; the President of the Portuguese Association of Nutritionists; a sustainability expert; renowned chefs; and SCC Managing Director, Alberto da Ponte. The topics presented and discussed included beer quality; innovation; ingredients and naturalness; beer and health; responsible drinking; and the contribution of beer to the Portuguese economy. Alberto, also currently President of the Brewers of Europe, highlighted that Portugal exports 30% of its production, valued at €250 million a year, making it Europe's ninth largest beer exporter. And of course, the important role beer plays in promoting sociability was a recurring theme. The participants were organised into groups and invited to engage all five senses in an ingredients and naturalness workshop. They also learned how to pour the perfect draught beer and enjoyed a beer-based menu. The 'let's talk about beer' events received a phenomenal response, with approximately 600 people taking part, and the reaction from those attending was very positive. SCC is planning to follow up these events with a new programme, the 'Beer Academy', focusing on ensuring the highest quality of beer at the point of sale. The Academy is expected to prove popular among those with a thirst for knowledge, including the Portuguese Brewers Association, which itself plans to develop a campaign promoting the positive impact of beer in society in 2012. 8 World of HEINEKEN Quarter 1 2012

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World of Heineken | 2012 | | pagina 8