Rewarding Excellence
INNOVATION
HEINEKEN's commitment to excellence is put into practice every day.
Its Total Productive Management (TPM) programme ensures that
operational excellence is embedded within its brewing operations. Last
year its efforts were recognised with an 'Outstanding Achievement in
Continuous Improvement Award' at the Strategic Manufacturing Awards.
The Strategic Manufacturing Award
recognises excellence in motivating
employees at all levels to seek and
remove waste from processes, and the
jury clearly saw HEINEKEN's commitment
through TPM, commenting: "Employee
engagement would appear to be at the
heart of the Company's TPM programme
and their commitment to knowledge
transfer is evident through the breadth
and depth of their training."
Over the past six years, TPM has been
an important driver for world-class
performance within the Company's
supply chain. "Continuous improvement is
deeply engrained in our company culture,
and it is brought to life through our
systems and the way we work, long-term
and day-to-day," explains Christopher
Kerr, Director Global TPM for HEINEKEN.
"TPM is fully established in our breweries
and we are expanding it further across
the entire supply chain and our newly
acquired businesses."
HEINEKEN aims to continuously improve
its position as a leading international
brewer through leveraging its supply chain
as a competitive advantage. TPM is one
of the elements that will drive improved
performance and cost leadership, by
developing its people and the scale of its
organisation. "Ultimately, TPM supports
us in becoming world-class in everything
we do," says Christopher. "Right now, we
are evaluating opportunities to adopt
TPM in the marketplace to deliver joint
benefits for HEINEKEN, its customers and
its consumers."
S STRATEGIC
MANUFACTURING
V B AWARDS 2011
WINNER
What the Jury Said
Underlying this programme is an audit
tool that allows them [HEINEKEN] to
check progress against the goals and
modify the targets accordingly. In
addition to this, they have committed
to a process of evolution for their
TPM programme to the point where
it has become an integral part of the
management system. It is clear from
the submission that HEINEKEN have
not just jumped onto the bandwagon of
world-class manufacturing for a short-
term gain.
28 World of HEINEKEN Quarter 1 2012
