"The quality of this cellar beer is noticeably better." "The cellar beer keeps its natural sparkle." INNOVATION storage tank, which gives us much more space in the store. It's just great." Via the touch screen computer located behind the bar, pub owners and staff can now easily request information about the tanks connected to the system, including the volume content of each tank and the temperature of the beer inside. The stock volume is also monitored by the breweries themselves, enabling them to contact the outlet to arrange for the next beer delivery. "The simplified beer orders are a great advantage for us," Eva Vrabcova says. "Now the beer can be ordered in larger quantities, so we have fewer purchase orders than before." Another benefit triggering Eva's enthusiasm is the improved cleaning process: "We used to have to clean the taps and pipes every evening after closing, and previously, a HEINEKEN employee would also come regularly to maintain the pipes. Things are now much easier. We only need to carry out cleaning on a weekly basis and the clever system automatically informs us when a quality control is required." "What makes the Orion system so unique is that it combines a chilled draught beer stainless steel tank with computer controlled systems and integrated cleaning systems," says Martin Varga. HEINEKEN in Slovakia introduced the first Orion system in April 2010. Since then, this project has been a priority for the entire organisation, contributing to the growth of the Corgon and Zlaty Bazant brands, the two leading national premium beers on the Slovak beer market. Today, more than 135 outlets are equipped with the Orion system, and more than 50% of those are new customers for HEINEKEN, won from competitors. Consumers can look forward to enjoying the power of innovation and finding more Orion systems all over Slovakia in the years to come. In addition to the Slovakian market, Spain, Switzerland and the Czech Republic have introduced Orion. In these markets, it has also proved its ability to generate sales Increase in the 100 hectolitre plus segment. It is also a fantastic tool for attracting outlets from our competitors and supporting brand building in the on- premise channel. For additional information about Orion, please contact arnaud.tacconi@heineken.com Only 500 litre tanks are available in Slovakia. Autumn 2011 World of HEINEKEN 7

Jaarverslagen en Personeelsbladen Heineken

World of Heineken | 2011 | | pagina 7