A Sound Strategy Tapping into the Retail Market Magic Results for Taxi App Travelling Treatment GLOBAL NEWS This September, the tenth edition of Rock in Rio, the largest music and entertainment festival ever, will be held in Rio de Janeiro, Brazil. Uniting people from all over the world, Rock in Rio is the perfect opportunity for Heineken® to stand out and connect with consumers through music. The 2011 festival will be followed by a 2012 edition in both Spain and Portugal. Rock on! BRAZIL SPAIN USA In 2010, HEINEKEN in the USA partnered with Taxi Magic to sponsor a US-wide free online taxi booking service as part of its responsible consumption programming. Following its huge success, HEINEKEN has renewed the partnership with Taxi Magic and will continue to offer this convenient app, which allows customers to book a taxi, track its progress and pay for the ride directly via a smartphone, mobile phone or computer. Activations in key cities and promotions, such as joint branded Heineken®/Taxi Magic coasters and posters, resulted in more than 173,000 downloads of the app between launch in March and end of 2010,36% above the goal set, and most importantly, consumers who arrived home safely after a night out. NAMIBIA With the financial support of the HEINEKEN Africa Foundation, the people of Namibia gained a brand new 'Mister Sister' mobile primary health care clinic in June this year, the first in a series of three to be delivered over this year and next. These clinics will provide mobile health services to remote populations on a fixed route schedule in the Otjozondjupa, Omaheke and Khomas regions of Namibia. HEINEKEN in Spain has introduced its first pop up shop. The shop brings the Heineken® brand alive in a retail environment through interactive screens, virtual games, displays, sale and sampling of an extensive range of products, as well as promotions and exclusive gifts. Consumers can also try pouring the perfect virtual Heineken® beer with the Tap Challenge simulator and personalise their own Heineken® bottle using the online application Your Heineken®. The Heineken® Store has popped up in Madrid, San Sebastian and Valencia, and will continue its tour through Spain over the coming months. Autumn 2011 World of HEINEKEN 19

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World of Heineken | 2011 | | pagina 19