CONTENTS Cover image: Friends enjoy a Heineken in the heat of summer. 4-7 TRENDS INNOVATIONS Tapping into Growing Markets - PET DraughtKeg Innovation that Pays - David Green 8-19 WINNING WITH THE CONSUMER Connecting Through Social Media Heineken TV Taking Online Video to the Next Level Real-Time Champions League Interaction 20-21 CAMPAIGN FOLIO Zywiec: New Bottle, Same Quality 22-26 BAR CODE Draught Beer Excellence Programme 27-30 AFRICA Land of Opportunity 31-33 UK RESPONSIBILITY Powerful Partnership 34-37 SUSTAINABILITY Close-Up on Heineken Stars Sustainable Ambitions 38-43 GLOBAL BRANDS Wild Times for Desperados A Golden Performance for Strongbow 44-47 HEINEKEN MUSIC Raising the Game for Global Competition Festival Fever 48-50 AROUND THE WORLD Supporting Education in Surinam Painting London Green Pioneering 'Pop-Up Club' Meeting Consumer Demand Celebrating Beer Culture Top of the Employee Charts LEAD-ing the Way Soproni Brand Extension jHola Mexico! Duty-Free Heineken UEFA Champions League Sponsorship Extended Following feedback from the reader's survey in the winter editon, World of Heineken is transitioning from a bi-annual publication to a quarterly publication. Its global distribution to Heineken's trade partners, on- and off-trade business relations, and key stakeholders remains unchanged. Also in response to feedback, the magazine will now cover a more diverse range of subjects which are more suited to today's rapidly changing digital world. 2011, Heineken International. Group Channel Manager: Sandra Park sandra.park@heineken.com Chief Editor: Mike Cooper mike.cooper@mediapartners.nl Scott Roane scott.roane@mediapartners.nl Text: Leanne Collyer, Julia Gorodecky, Angela Tweedie Concept Realisation MediaPartners Group

Jaarverslagen en Personeelsbladen Heineken

World of Heineken | 2011 | | pagina 3