Broadcast in March throughout Europe and beyond, the National Geographic 'Megafactories' series kicked off its fourth season not with a mega factory, but with a close look inside Europe's largest brewery, Heineken's one million square metre complex in Zoeterwoude, The Netherlands. The programme showcases not only the technology and infrastructure at Zoeterwoude, but also the team of people whose passion for brewing and quality shine through in every minute filmed. According to series producer/director, Emre Izat, the documentary provides an unprecedented behind- the-scenes insight into Heineken. "When you have a commitment to providing consistent quality and taste globally, you are putting millions of euros on the line if a batch goes wrong. We tried to show what happens behind the scenes and what goes into creating a seemingly 'simple' glass of Heineken®," says Emre. CRAFTMANSHIP Zoeterwoude brewmaster Jean Dohmen, dubbed 'Maestro of the megabrewery', is one of the main 'stars' of the show. "It was a real opportunity to share our enthusiasm about our business, our craftsmanship and how we produce beer," he says in the documentary. "Heineken is not normally so open in revealing the secrets of brewing. For me, this was the first time we allowed any organisation such in-depth access to the brewing process. But National Geographic has an excellent reputation and the end result clearly adds value to the brand and Heineken as a whole. It was good for us to show our customers and the world the pride and passion we put into brewing our beer." QUALITY CONTROL The programme depicts meticulous testing throughout the brewing journey, from Jean's taste test of the germinated barley, to his sip of the finished product immediately before approval for bottling. As the script says: "When Jean tastes a beer it is like a sommelier tasting a fine vintage wine." The documentary also shows the work of the Heineken professional tasting panel, who train for nine months to make the grade, and make sure global standards of consistency are met. Samples of beer are brought from all 140 Heineken breweries across 70 countries to The Netherlands for taste analysis. Whether from Chile or China, every bottle must taste exactly the same. It's a crucial step because, as the narrator explains, "Heineken's reputation is on the line with every sip." National Geographic film-makers followed the various steps of the brewing process: selecting the barley and hops; purifying the water source through three stages at the Heineken-owned water treatment plant; milling, mashing, malting, brewing, fermenting; packing; and the distribution facility. THE INSIDE STORY In total, the film crew filmed 50 hours of footage for a broadcast of 35 minutes. And they told a powerful story with the well-edited result. A strong feature throughout is the demonstrated commitment to quality and the 35

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World of Heineken | 2011 | | pagina 35