As the sun rises in Houston, Heineken Sales Manager, Chris Wade, is checking his BlackBerry for the first time
to see if there are any quick decisions he needs to make for his customers, while Parisian Sales Manager
Yoanne Hoe Sing Ming, is on her third customer visit of the day to review the previous quarter's performance
Meanwhile, Andrey Katchin is heading home from Heineken's office in St. Petersburg, pondering the
introduction of the Cool@Work programme for his team.
While there are subtle differences in how Heineken's sales teams operate around the globe, they've all got
one thing in common - a passion to help grow their customers' businesses. World of Heineken takes a look
behind the scenes...