World of Heineken 42 summer 2010 In April this year, Heineken set out a new, ten-year sustainability agenda and goals. The company's new approach to sustainability is characterised by an integrated 'green' vision for all aspects of its operations. It has set clear targets and adopted innovative ways of looking at its business processes. With this new agenda, Heineken recognises the role it should play in creating a better future and delivering across all its operations. "As a leading brewer, we believe that we should take responsibility for our actions and be clear on what others can expect from us. This new sustainability agenda coupled with our greater transparency on targets and performance reflects this belief," says Jean-Franpois van Boxmeer, Chairman and Chief Executive of Heineken. Heineken has focused 'Brewing a Better Future' on three strategic imperatives: partnership that helps the company play its part in reducing alcohol abuse. The company will broaden its brand-related responsibility messaging and increase its efforts working with the industry on this key issue. A total of 23 separate programmes support the three focus areas. Each programme has its own ambition, targets and actions and, over the coming ten years, each will be implemented across the business. The 'Brewing a Better Future' approach is supported by a number of key internal changes, including the addition of sustainability and people-based annual incentives for senior management performance. The company has also committed that, by 2015, all operating companies will compile and issue their own local sustainability report. CONTINUOUS IMPROVEMENT OF ITS ENVIRONMENTAL IMPACT Among the targets the company has set are reductions of direct and indirect C02 emissions in its breweries by at least 40%, and water consumption by at least 25% by 2020. Heineken has also put in place initiatives that will continuously reduce the carbon footprint in the whole value chain. As a first step, starting this year, all replacement fridges issued to customers will be based on green technology. As a first step in 2010, 20 of Heineken's largest businesses will issue a sustainability report. Alongside this, a new supplier code will support partnership with suppliers on the achievement of common sustainability goals. Jean-Frangois adds: "'Brewing a Better Future' is a key part of our ambition to be a proud, independent, leading brewer. The actions we take as a result of our programmes will help to make us a better, stronger, and more competitive company." EMPOWERMENT OF PEOPLE AND COMMUNITIES The company will introduce a series of initiatives including: in 2010, the investment of a further €10 million (to a total of €20 million) in the Heineken Africa Foundation, enabling up to €1 million a year to be directly invested in local health care projects; by 2020 a target to expand the local sourcing of raw materials in Africa to 60%; a goal to ensure all employees and dependents have access to pre-defined basic health care; and the introduction and audit of a new employee rights policy. MAKING A POSITIVE IMPACT ON THE ROLE OF BEER IN SOCIETY Heineken will strengthen its recognised, positive approach to responsible consumption by expanding its programmes in the horeca sector and retail, and by 2015 ensuring that all markets have a 'Brewing a Better Future' comes a decade after Heineken published its first sustainability agenda in 2000. During that time, the company has made significant progress in improving its responsibility to the environment. Heineken is a member of the UN Global Compact, and both endorses the UN Water Mandate and actively promotes responsible consumption via brand communication and responsibility activities in partnership with other beverage companies. Heineken has been ranked as the leading brewer globally, and the leading beverage company in Europe within the SAM Dow Jones Sustainability Index (the leading measure of sustainability). Still, there is a growing expectation from all our stakeholders that we will do more in the years ahead; and that is an expectation on which we intend to deliver. 23

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World of Heineken | 2010 | | pagina 25