Heineken's "smiling e" promotes responsible consumption This March, the famous "smiling e" became the new logo for the responsible enjoyment of Heineken. World of Heineken 38 - summer 2008 The "smiling e", a creation of the late Freddy Heineken, has been a mainstay of the Heineken brand's identity for more than half a century. The upward slant of the horizontal bar makes the "e" look like a profile of a smiling face. The "e" has always stood for "enjoyment," but it will now gain new meaning worldwide as a symbol for smart and responsible consumption. The logo will appear on packaging, pack and commercial communication across the world. The "smiling e" logo replaces the "Enjoy Heineken Responsibly" (EHR) banner that has been standard on Heineken packaging since 2004. Consumer research has shown that Heineken can credibly communicate about responsible alcohol consumption if the brand stays true to its own style, says Mark van Iterson, brand design manager in Amsterdam. The Enjoy Heineken Responsibly message cannot be communicated separately, but must be an integral part of the brand architecture and personality. "A premium brand is meant to be consumed in a sophisticated manner," says Mark. "Heineken stands for quality, not quantity. The new stylish EHR logo is a simple and recognisable symbol. It will remind people to enjoy their glass of Heineken responsibly and it will convey both premium quality and a feeling of enjoyment, that fits the brand personality." In time, the new EHR logo will come to be seen as a mark of quality as well as an endorsement by Heineken. It will be a stamp of approval certifying that the product lives up to socially acceptable standards of responsibility with regard to alcohol consumption, says Mark. The new EHR logo is just one of several developments in Heineken's efforts to promote responsible consumption. Aart Van Gestel, of Heineken's Corporate Affairs team believes this is clearly the way forward. "It's not just about a logo and some ads. Our involvement in promoting responsible consumption is about the long run. We want to create more self-awareness amongst consumers. In the end, it's definitely in our own interests to promote responsible drinking habits." mark.vaniterson@heineken.com 22

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World of Heineken | 2008 | | pagina 24