Papa Brau, mama Union The differences are the same Polska success THE WORLD OF HEINEKEN the portfolio and the Heineken brand - has taken on this massive market and is enjoying the fruits of their labor. The rest of the CEE region is operated by BRAU UNION. When Austria's BBAG was acquired by Heineken in 2003, its long standing regional experience and strong local relationships made it the perfect organisation to become Heineken's Regional Management Centre in Central Europe and the caretaker/representative of Heineken assets in the region. Based at offices in Vienna and Linz. BRAU UNION had grown from five breweries that amalgamated in 1921 to become the biggest brewing group in Central Europe and market leader in six markets: Poland, Austria, Romania, Slovakia, Bulgaria and Macedonia. In Hungary, Croatia and the Czech Republic, BRAU UNION has a strategic regional leadership position. The marriage brought together the combined know-how of Heineken, with its track record of international brand support and global position, and BRAU UNION'S regional leadership and brand portfolio with its proximity to customers in the region and understanding of their attitudes and habits. These, plus the combined tools and processes from both companies, are already reaping rewards. The integration of the operations, which started in October 2003, is proceeding according to plan and yielding the forecast synergy gains: In 2004 26 million were realized and it is expected that 80 million synergies will be reaped before the end of 2007. In 2005 BRAU UNION will be halfway towards the 80 million before taxes, which is 60 million cost and 20 million revenue. This has combined with consistent brand management to improve the EBIT for the region by approximately 6%. Today, Brau Union's 28 breweries and 15,000 employees produce approximately 27 million hectolitres of beer, i.e. 24% of the total sales volume of the Heineken group. BRAU UNION benefits from EU enlargement in countries such as Poland, Hungary, Slovakia and the Czech Republic. The rise of the purchasing power in these countries also influences the demand for high quality products. Alongside Heineken as the flagship brand, BRAU UNION'S portfolio incorporates international brands such as Gösser, Zipfer, Amstel, Edelweiss, Murphys, Desperados and Schlossgold. Despite their similarities, the countries of the Wild East show significant differences in disposable income and market maturity. "In Poland, for example, where people are gradually earning more, they are keen to show their internationalism, the fact that they can afford to buy premium beers," says Susanne Weichselbaum, head of communications at BRAU UNION. "Romania has a bright, educated population yet little money to spend, so there we also produce beer - still good quality, but more affordable, in large PET bottles." "The countries have a lot of autonomy, but it is important for them to coordinate their strategies and be sure of good exchange of best practices," says Weichselbaum. "We (BRAU UNION Office) also work as consultants to the countries. For example when a brewery has to be closed down we can support them in managing difficult processes like this." Weichselbaum points out that there is "a really strong network in each country to coordinate, help and make sure we are all pursuing the same targets and right strategies. We are responsible for synergies, so we have to have a big view of how all the markets are operating." Countries in line for EU membership, such as Romania, are also seeing some benefits. "Candidate status means you get support for lining up the legislation, infrastructure, administration and so on to the EU standards; this is very important," says Ana-Maria Muresan of BRAU UNION Romania. "It also means access to resources that the country itself would not have alone, and is recognition that the economy is heading in the right direction, which indirectly creates trust from various other investors." Poland is a good example of how Heineken is pursuing its CE strategy. After two acquisitions, Heineken created Grupa Zywiec in 1999 with majority control of all breweries. It was a good building block acquisition, and quickly established volume position in the marketplace. Nevertheless, the group required significant restructuring - there were multiple brewing sites, duplicated sales organisation, a highly fragmented and regionalised portfolio of 20 brands. Grupa Zywiec integrated 4 sales forces into 2 organisations and implemented a consumer-focused strategy to rationalise its portfolio. The strategy nationalised key brands (Zywiec, Warka and Tatra), while aggressively rationalising the brand portfolio, created an international premium segment with Heineken, built strong line extensions to dominate the high alcohol segment, and seeded new brands to cover emerging consumer trends (Paulaner, Desperados, Freeq). The development of Grupa Zywiec in 2004 was supported by substantial investments in quality, employee training, technology and the group's own distribution network, Zywiec Trade Holding. One of the main investments of last year was the construction of the brewhouse in Warka (including Europe's largest brewing vat of over 13 metres in diameter), which doubled the brewery's annual production capacity to 3.5 million hectolitres of beer. Cost cutting, mainly in the form of constant optimisation of production capacity and further reductions in production costs (down 30% per hectolitres), significant streamlining (four breweries were closed and a fifth sold between 2001 and 2004) and operational efficiencies were achieved. Heineken built a diverse brand portfolio covering all market segments, which resulted in significant volume growth for Grupa Zywiec from 8.6 million hectolitres in 1999 to 10.3 million in 2004, growing market share to 36% and increasing profits. A solid IT framework was introduced with a common SAP platform across all breweries that, for example, allowed data mining and greater organisational transparency, leaving Grupa Zywiec poised for grater value creation in the future. PAGE 12

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World of Heineken | 2005 | | pagina 14