if Heineken society fulfils its social responsibilities properly, Heineken will also listened Why CSR is important to Heineken But what is Corporate Social Responsibility? Operating a company is all about using scarce resources to generate economic value, and that has to be done within accepted legal and normative boundaries. But that alone is not enough. Heineken also has its own responsibility above and beyond that, and needs to be continuously focused on the continuity of its activities. Heineken takes its responsibilities towards society very seriously and does what society expects with regard to compliance with relevant legislation - and more. If Heineken fulfils its social responsibilities properly, Heineken will also be listened to by society. Heineken's core value of respect is very much in play here. As a company, Heineken has a prominent position in society, with a product that is not only emotionally charged, but also increas ingly controversial being an alcoholic beverage. A rather specific aspect is that the name of the company is the same as the name of its most important brand: Heineken. The reputation of the PAGE 5

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World of Heineken | 2003 | | pagina 5