Innovation areas for ten years. "I feel the brand and I can understand the people who love this brand." Fun and refreshment are the keywords for Cruzcampo and the entire communication is also geared to these brand values. Particularly during the past ten years hard work has been done to ensure the consistency of that image and, says Maria José Barquin, the effect of those investments is starting to show through. But that does not mean that Cruzcampo, the Spanish leading brand in the on-trade (22.5%), can relax and lean back, just like Gambrinus on the label. According to Ms Barquin a lot more work still needs to be done on Cruzcampo, specifically to make the brand more appealing for the younger target group aged between 20 and 25. "In earlier times the only beer brand you had in Andalusia was Cruzcampo. There was no alternative. Today's young people have more chance to experiment and try out new beers. For us that means that we have to develop new formats". Maria José Barquin is referring to the introduction of the 33 cl bottle, referred to as the 'Big'. This bottle has a wider neck and opening, which appeals very much to younger people in the thirsty climate of Spain. The concept and its execution were of Spanish origin and the new format has meanwhile attracted the interest of other Fleineken Operating Companies. Fleineken Espana is investing a lot of time and energy in innovation. Jorge Paradela is development marketing manager and he deals with developments in the area of new packs for existing beers and the development of new beers. In a number of cases this involves working together on projects with other Fleineken Operating Companies in Italy and France. Mr Paradela's specific interest lies in the development of new beers. But at the same time he realises that the Spanish consumer does not follow all developments indiscriminately. "In Spain beer is definitely a traditional product. The consumer will only accept a certain amount of innovation. In the area of packaging it is easier, but where beer itself is concerned, people are conservative. For

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World of Heineken | 2001 | | pagina 26