Profile JUNE 2 O O 1 On the wall in Wale Adesanya's office is a noticeboard displaying the company mission: to be the leading beverage company in Nigeria, marketing high quality brands, to deliver superior consumer satisfaction. Below it is a list which translates that company mission into a technical mission. "We have to produce to world class performance. That means that we must deliver quality, at the lowest possible costs, in the right quantities and on time. And we will do all of that in an environmentally friendly way. Working according to that policy almost automatically means that you transfer responsibilities to much lower levels within the organisation. That caused quite a culture shock within the brewery, but now it works excellently. Each week the operators from the departments get together to discuss solutions for problems such as water wastage, extract losses, energy saving, etc. The head of the department gives a weekly review of the results achieved and listens to suggestions from the operators for improvements. It's good to see how enthusiastic people are. The essence of the change in culture within our brewery is the right to be allowed to make mistakes. We no longer ask the question who was wrong, but what was wrong?" Nigerian Breweries was established in 1946. Three years later the first bottles of Star came off the bottling line of the brewery in Lagos. In 1957 came the opening of the brewery in Aba, followed in 1963 by the brewery in Kaduna and in 1982 the Ibadan brewery. In September 1993 Nigerian Breweries bought its fifth brewery in Enugu. Heineken has had a majority stake (54.2%) in Nigerian Breweries since late 2000. Nigerian Breweries plays a prominent role in Nigerian society and makes a strong contribution to the country's economy. PR Adviser Larry Agose, who is a member of the management team of Nigerian Breweries, explains: "We are doing well and are not shy to tell it. People know we do everything we say. That may sound arrogant, but every year we show nice results." Sales in 1999 amounted to N 12,033 billion, an increase of 31% compared to 1998. Pre-tax profit climbed by 63% to N 5,268 billion. Human Resource and Finance Divisions as well. Currently, the company is being piloted through four cross functional teams that report to the Executive Committee (ExCo). These are the Demand and Supply Chain Team headed by the Technical Director, John Foster; the Cost Optimisation Team, headed by the Financial Director, Alan Parke; the New Product-Market Development Team, headed by the Marketing Director, Bola Akingbade and the Integrated Communication Development Team, headed on behalf of the MD/Chief Executive Officer by the Senior Manager in charge of Public Relations, Larry Agose. All executive directors and other key managers belong to these teams. li! The brewery group has an overall market share of 56% and produces Star and Gulder lagers and Legend Stout. It also produces the malt beverages Maltina and Amstel Malta. Heineken Beer is imported by Nigerian Breweries. The brewery group has been exporting since 1986. Sales markets are the United Kingdom, the United States, Italy, the Netherlands, Germany and Kenya. Nigerian Breweries was the first Nigerian company to set up an integrated Logistics Division which is doing well and has strong

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World of Heineken | 2001 | | pagina 27