HEINEKEN CONCLUDES CONTRACT FOR DISTRIBUTION IN THE CAUCASUS On 1 April this year Heineken Export concluded a distribution contract with Alliance Caucasia. This company, with operations in Armenia, Georgia and Azerbaijan, is fifty per cent Dutch-owned. The other fifty per cent is in Georgian hands. Distribution in Georgia is more devel oped. Heineken is available in most cities in this country. Georgia attracts many foreign investors and its eco nomy is on the way up. The country does not have a special beer culture. "Georgia was the very first country in the world where people made wine. Because of the Russian influ ence vodka also became a popular drink over the years. Beer is slowly gaining in popularity." FILM SHOTS It very seldom occurs that a sales seminar makes front-page news in the newspapers or even attracts a television camera crew. But that's what happened to Heineken in Georgia when sales reps from Georgia, Armenia and Azerbaijan attended a combined training course in selling techniques. In the early 1990s tensions between Armenia and Azerbaijan culminated in a war between the two countries. Even after hostilities had ceased, relations between the two remained strained. But Heineken succeeded in reaching what politicians in the region had A toast to a fruitful cooperation between Alliance Caucasia and Heineken. Pictured centre is Wim Hekstra Georgia, Armenia and Azerbaijan are new, emerging nations. The latter country in particular has great potential thanks to its oil reserves. At the moment, therefore, its economy is showing enormous growth. The number of expats who work there are fast increasing and are expected 28 to reach more than 100,000 in a few years' time. Those expats form an attractive base for sales of Heineken and Murphy's Irish Stout in Azerbaijan. Wim Hekstra is the area export manager with responsibility for this and other former Soviet states. "Thanks to the expats, sales of Murphy's have rocketed. But Heineken is also doing very well. For 1998 we expect a tripling of sales in Azerbaijan." At the end of this year the distribution of Heineken, Amstel and Murphy's will be concentrated in Azerbaijan's five biggest cities. In Armenia distribution will provision ally remain limited to the capital. This country's economic develop ment is lagging slightly behind that of the other countries in the region. Since spending power there is low, that does not make the position of a premium brand like Heineken any easier. failed to reach: bringing representati ves from Armenia and Azerbaijan together so that they could take part in the course Selling Beer the Heineken Way. This course lasts two-and-a-half days and it not only gives the participants background information about the brand and the Heineken company but also teaches them the basic tech niques of selling and offers an oppor tunity to discuss their personal expe riences in the field. Wim Hekstra: "For many of those attending the course it was the first time they had done anything like that. The partici pants were very enthusiastic and eager to learn."

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World of Heineken | 1998 | | pagina 28