tailor-made tie-in and merchandising items was produced in the same con sistent style. Everything from coast ers and premiums to outdoor bill boards heralded the arrival of Heineken Music Horizons. The international feel was rein forced by the Internet site, which associated the brand with a modern, innovative image. An extensive media relations programme was also conducted to announce the launch of the event and to generate soft sell publicity through different media. Artist interviews were arranged for print and radio, while invitations were extended to beer industry trade partners and local celebrities to rein force good relations with trade mem bers and people in the entertainment business. AMERICAN EXPRESS The total communication strategy also encompassed the help of other companies, such as FM Select, the official radio station. American Express sent 100,000 direct mailers to its cardholders for priority booking. And HMV, the biggest record store in town, held a special in-store promotion for the event. All these organisations share common traits and interests with Heineken and thus furthered Heineken's image through association. Thanks to the great effort marketing the event and the excel lent build-up given to the concert, audience response was extremely encouraging. Attendance for the two-day event was nearly 100% and there was high appreciation for the audience survey with 2,000 returned questionnaires. More than 80% of the respondents agreed that it was a unique, high quality international music event and over 90% stated that they enjoyed the concert very much and would be interested in future Heineken Music Horizon events. Moreover, the delayed broad cast programme arranged by leading local television station, TVB, was watched by around one million view ers. Heineken Music Horizons was a dramatic success in reflecting and reinforcing the contemporary and dynamic premium image of the brand and simultaneously streng thened Heineken's association with international music. The concept of Heineken Music Horizons offers great potential to dimensionalise Heineken's core brand values, a beer that is enterprising, enlivening and eminent. Following this year's overwhelm ing success, Heineken Music Horizons is sure to return in 1997 and sustain the imported Heineken Beer's musical tradition in Hong Kong. Artists at the first Heineken Music Horizons celebrate the successful musical cross-over. Centre: Robert van Bergen of Heineken Hong Kong. from Australia. Other attractions included a troupe of dancers, backing musicians and an entire orchestra, all brought together in a lavish event that also utilised some of the best production talents in the world. SUBWAY POSTERS Advertising agency and PR firms worked to optimise the campaign's impact in a multi-media, total com munication strategy using media as diverse as subway posters and bunt ing to generate awareness, print ads and radio commercials to encourage ticket sales and a TV commercial to build excitement as the event drew near. Meanwhile, promotions on and off premise were targeted at core Heineken drinkers and an array of

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World of Heineken | 1997 | | pagina 15