Brasseries du Congo currently has six beer brands in its range: Amstel, Primus, Ngok, Kronenbourg 1664, Kronenbourg Export and Guinness. Primus and Ngok belong in the standard segment, whilst Amstel and Kronenbourg Export are posi tioned in the premium segment. Guinness is a speciality beer. There are no other brands. Imports are neg ligible because of the high duties described above. Brasseries du Congo therefore has the Congolese beer market all to itself. But the monopoly position held by Brasseries du Congo is not a superfluous luxury. As commercial manager Stephane Charzat explains: "We are certainly faced with compe tition. People can only spend their money once, and if they gamble it on horse races, then they can't buy any beer with it. It may seem strange, but the horse races are our competi tor." Mr Charzat uses this example to show that the consumer is fickle and his needs are therefore difficult to define. Questions such as 'where does the consumer buy his beer and when?' are hard to answer. The capi tal Brazzaville (population 950,000) has as many as 400 distributors. Some of them have a warehouse no bigger than a living room. The distri butors buy the beer from the brew ery and then rent a pousse-pousse to distribute the beer. A pousse-pousse is a push-cart on which as many as fifty (full) crates are sometimes stack ed. Two men push and shove the cart through the streets, on their way from or to the distributor. CUSTOMER BASE The wholesale trade sells to both the on-premise and to private individu als. Since the customer base is usually of modest size, it is hard work to make a living as a distribu tor. Many distributors are financially weak and so the brewery is confront ed almost daily with wholesalers who are closing down their business. Mr Charzat: "Today wholesaler A will come along and buy fifty crates of Amstel. Tomorrow he will have dis appeared and wholesaler B will visit and buy the same quantity. Ob viously, things like that make it very difficult for us to get an insight into and a grip on distribution." The brewery does not have a truck available for distributing prod ucts to customers. The customers queue up on the brewery site and collect the beer themselves. Brewery trucks are only used to transport the beer to the soft drinks factory and soft drinks to the brewery, so that the same range can be offered at both points for sale to the men who stack up their pousse-pousse day after day. 13 Up to fifty crates can be stacked on the 'pousse-pousse'.

Jaarverslagen en Personeelsbladen Heineken

World of Heineken | 1996 | | pagina 13