II Shape the future of beer and beyond 11 “To win the hearts of our consumers, we are premiumising led by Heineken® and expanding our categories with a strong innovation agenda, meeting changing consumer and customer demands.” We aim to drive superior balanced growth by shaping the future of beer and beyond, by putting our consumers and customers at the heart of everything we do. We are focused on premiumisation, led by Heineken® and a portfolio of global and local brands. We are innovating to grow the category, extending beer into non alcoholic, flavoured and less bitter variants, and exploring beyond beer with cider and other refreshing alcohol offers. This will ensure our portfolio evolves to meet new and changing consumer needs and captures new growth opportunities.^^^^^ We continue to digitise our route-to-consumer. We have ambitiously grown our eB2B business and launched eazle which will help our customers to make it easier to run and grow their business. Introduction Sustainability Review Other Information Financial Statements Report of the Supervisory Board Report of the Executive Board Bram Westenbrink Chief Commercial Officer Heineken N.V. Annual Report 2023

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2023 | | pagina 11