03-48 49-65
66-124
125-159
160-178
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02
In this year's report
Brewing a Better World -
our 2020 commitments and
what we have achieved
Report of the
Executive Board
Report of the
Supervisory Board
Financial
Statements
Sustainability
Review
Other
Information
Find more information online at
theHEINEKENcompany.com
Heineken N.V.
Annual Report 2020
®Read more about our Brewing a
Better World performance from
Advocating responsible
consumption
omoting health
and safety
EveryDrop
Growing with
Report of the Report of the
Executive Board Supervisory Board
Introduction
Chief Executive's Q&A
Performance highlights
Key figures
Our impact from Barley to Bar
Executive Team
03 To the Shareholders
05 Remuneration Report
Our business priorities 09
Deliver top line growth 10
Drive end2end performance 16
Brew a Better World 17
Engage and develop our people 20
Connect in a digital world 22
Regional Review
Africa, Middle East and
Eastern Europe
Risk Management
Financial Review
Corporate Governance
Statement
Financial Sustainability
Statements Review
Contents
66
Consolidated Income Statement
67
Consolidated Statement of
Comprehensive Income
67
Consolidated Statement
of Financial Position
68
Consolidated Statement
of Cash Flows
69
Consolidated Statement
of Changes in Equity
70
Notes to the Consolidated
Financial Statements
71
Heineken N.V.
Income Statement
118
Heineken N.V.
Balance Sheet
119
Heineken N.V.
Shareholders' equity
120
Notes to the Heineken N.V.
Financial Statements
121
Other
Information
Our sustainability focus areas
125
Our 2020 commitments:
what we have achieved
126
Every Drop - protecting
water resources
127
Drop the C - reducing
CO2 emissions
131
Sourcing sustainably
137
Advocating responsible
consumption
140
Promoting health and safety
144
Growing with communitie s
146
Values and behaviours
148
Inclusion and diversity
149
Respecting Human Rights
150
Reporting basis and governance
of non-financial indicators
151
Appropriation of Results
160
Independent Auditor's Report
161
Assurance Report of the
Independent Auditor
(of non-financial indicators)
168
Shareholder Information
170
Bondholder I nformation
173
Historical Summary
174
Glossary
176
Disclaimer and
Reference Information
178
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