Engage and develop
our people
0
20
Engage and develop our people
Never before have we seen more rapid and
impactful change to global society. We stepped up
to support the business in a year of constantly
shifting priorities - at all times putting people first.
We acted quickly and decisively when the pandemic
emerged, setting up a global COVlD-19 task force and
regional crisis teams to implement global health,
hygiene and wellbeing measures.
Putting people first
"This year was all about putting our people first.
We immediately put all measures in place to keep
them safe, healthy, motivated and engaged while
developing the future building blocks of success."
Heineken N.V.
Annual Report 2020
Introduction
Report of the
Executive Board
Report of the
Supervisory Board
We introduced travel restrictions, a work from
home policy for office workers and a COVlD-19
response guideline. This defined measures to
be adopted in each market, taking local context
into account, and activities to be performed at
different phases of the pandemic.
Our operating companies were able to take
immediate action to enable a safe working
environment. We supplied materials and
equipment (including masks, personal
protection equipment (PPE) and COVlD-19 tests)
to countries with lower levels of healthcare.
Yolanda Talamo
Chief People Officer
Financial
Statements
Sustainability
Review
Other
Information
