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Q Life Saving Rules
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145
Promoting health and safety
Our 2020^11
commitment:
Our 2020^1
result:
IE
A
Developing safe systems
Heineken N.V.
Annual Report 2020
Introduction
Report of the
Executive Board
Report of the
Supervisory Board
Full compliance
with Life
SavinglRules
Partly achieved
Our contribution
to the SDGs:
3.6
Reduce deaths and
injuries from road
traffic accidents
8.8
Protect labour rights
and promote safe and
secure working
environments
The HEINEKEN Life Saving Rules are a set of
safety rules that apply to everyone working
for our company. They are supported by
risk reduction programmes and are key to
preventing serious and fatal accidents.
All operating companies are required to
comply with the Life Saving Rules. In 2020,
compliance reached 94% in breweries
(2019: 92%) and 95% in projects, commerce,
distribution and logistics (2019: 95%).
Financial
Statements
Sustainability
Review
Other
Information
Safe systems of work are crucial to keep
our people safe. We are developing a global
process safety community, supported by the
Centre of Excellence for Process Safety.
In 2020, process safety specialists were
appointed at all breweries to increase local
capabilities. We introduced a process safety
'bow tie methodology' - a risk assessment
method that can be used to analyse and
communicate risk scenarios and increase
understanding of risks.
Combined with better analytics provided by
a new reporting system (The12rules.com), we
are improving understanding and delivery of
process safety management outcomes globally.
- In Indonesia, improved maintenance
management was introduced for all safety
valves conveying hazardous chemicals
including caustic, ammonia and CO2.
- In Egypt, piping and instrumentation
drawings were simplified to improve clarity
on safe processes.
Learn more about this topic on our website
Forklift safety is a key risk at our sites
globally. The Forklift Safety Centre
of Excellence (CoE) has launched an
ambitious risk reduction programme
to deliver a cultural step change in
forklift safety.
A digital toolbox challenged over 230
logistics teams to count the number of
pedestrians entering forklift operating
areas and think of ways to bring it down
to zero. They used a global risk assessment
methodology to identify opportunities to
reduce the risk of collisions.
Many ideas were identified and are now
being implemented. CoE members are
coaching local teams to help drive action
and share good practices.
Transforming forklift safety in our
global operations
