0 A Driving innovation in the low- and no-alcohol category SrLAR 143 Advocating responsible consumption 6.2% ^57F00 Ufl 1 POWER natural sources Heineken N.V. Annual Report 2020 Introduction Report of the Executive Board Report of the Supervisory Board Financial Statements Sustainability Other Review Information Our contribution to the SDGs: 3.5 Strengthen the prevention of substance abuse We believe in providing options for consumers who do not want to, or cannot, drink alcohol. Our aim is to create inspiring low- and no- alcohol (LONO) choices for all occasions, supported by strong marketing campaigns to drive positive consumer perceptions of the LONO category. We continuously innovate across our growing portfolio of LONO brands. Our strong innovation pipeline aims to inject excitement into the LONO category as we develop and launch more and more products around the world. Responsible marketing is key. We market non-alcoholic products only to adults and as an extension of a brand containing alcohol. Our global LONO portfolio now includes 356 line extensions across 125 brands. By the end of 2020, LONO options made up 6.2% of our total global volume1. LONO options as a proportion of total global volume1 2020 2019 2018 5.7% 5.5% 1 Including beer, cider and malt based soft drinks st&ui OZW »Koio«ry KM U>M a.— ,7 Using the power of LONO to support the heroes of the pandemic In Poland, we developed a 0.0% product for the heroes of the pandemic response - those working in hospitals and taking care of others. The non-alcohol beverage based on malt and fruit lemonade with added vitamins was distributed for free to hospitals to reach the people on the front line of the COVID-19 response. Similar initiatives saw products distributed to people in need in Spain, Mozambique, Colombia, Jamaica and Mexico. COVID-19 was no obstacle to innovation in 2020 and the 0.0% category grew volume by 4.7% globally. - Expansion of our flagship brand, Heineken® 0.0%, continued. It is now available in 84 markets, up from 57 in 2019. - We launched Desperados Virgin. The iconic brand, with a high energy party reputation, came up with a winning 0.0% product that tells consumers: 'you can have just as much fun without alcohol.' Leading the Energy category with Solar Power We enhanced our multi-category capabilities by entering other non-alcoholic drinks categories such as Energy, leading with our global Solar Power brand. Solar Power uses only natural ingredients to provide powerful natural energy and has lower sugar vs the competitive set. The brand is responding well to Russian and Mexican consumers demand for healthy energy and there are plans for market growth in the coming years. We also enhanced our multi-category capabilities by entering other non-alcoholic drinks categories, such as Energy. - In Africa, we are re-shaping the Energy category with a Malt products portfolio. It includes Energy Malt in DRC, Trenk in Sierra Leone, Cheetah in Rwanda and Rhino in Ivory Coast. Learn more about this topic on our website IHCRCOiENTS fROM

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