03
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04-47
48-61
63-120 121-157
158-175
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In this year's report
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Introduction
Report of the
Executive Board
Report of the
Supervisory Board
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Financial
Statements
Sustainability
Review
9
o
Other
Information
O O Qs
Report of the Executive Board
Report of the Supervisory Board
O
We are HEINEKEN
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o
03
Further information online at:
theHEINEKENcompany.com
- Download the Annual Report
- Find out about HEINEKEN's history
- Explore our countries and brands
- Read more about our sustainability
journey
Chief Executive's Statement
04
Performance highlights
05
Key figures
06
Our impact from Barley to Bar
07
Executive Team
08
Our business priorities
09
Deliver top line growth
10
Drive end2end performance
16
Brew a Better World
17
Engage and develop our people
19
Connect in a digital world
21
Regional Review
22
Africa, Middle East and
Eastern Europe
23
Americas
24
Asia Pacific
25
Europe
26
Risk Management
27
Financial Review
34
Corporate Governance Statement
39
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V.' .F -
To the Shareholders
Remuneration Report
O Follow us on Twitter: Follow us on Linkedln:
@HEINEKENCorp linkedin.com/company/HEINEKEN/
Financial Statements
Sustainability Review
Heineken N.V. Annual Report 2019^ 0
Other Information
48
54
Contents
63
Our focus areas
121
Consolidated Income Statement
64
Our sustainable development
focus areas
122
Consolidated Statement of
Comprehensive Income
64
Focus area commitments -
123
Consolidated Statement
measuring our progress
of Financial Position
65
Every Drop - protecting
124
Consolidated Statement
water resources
of Cash Flows
66
Drop the C - reducing
CO2 emissions
128
Consolidated Statement
of Changes in Equity
67
Sourcing sustainably
134
Notes to the Consolidated
Financial Statements
68
Advocating responsible
consumption
137
Heineken N.V. Income Statement
114
Promoting health and safety
141
Heineken N.V. Balance Sheet
115
Growing with communities
143
Heineken N.V. Shareholders' equity
116
Values and behaviours
145
Notes to the Heineken N.V.
Inclusion and diversity
146
117
Respecting Human Rights
Footnotes
147
Reporting basis and governance
of non-financial indicators
148
157
Brewing a Better World
®Read more about Brewing a
Better World, our sustainability
performance, starting from
page 121
O
Q
Bondholder Information 170
Historical Summary 171
Glossary 173
Appropriation of Profit 158
Independent Auditor's Report 159
Assurance Report of the
Independent Auditor 165
Shareholder Information 167
Disclaimer and
Reference Information