Risk Management (continued) Main Risks Regulatory changes related to alcohol Economic and political environment Environmental impact O O Qs Report of the Executive Board^^^M Report of the Supervisory Board The following risk overview highlights the main risks that could hinder HEINEKEN in achieving its strategy and business objectives. We recognise that this is not a full overview of all risks and uncertainties that may affect the Company. As new risks emerge and existing immaterial risks evolve, timely discovery and accurate evaluation of risks are at the core of HEINEKEN's risk management system. The financial risks are reported separately in note 11.5 to the Financial Statements on page 101. The Statement of the Executive Board is included in the Corporate Governance Statement on page 47. The way we manage our Business Conduct and Human Rights risks are further detailed in the Sustainability Review section of our Annual Report on pages 121-157. What could happen The topic of alcohol and health is under scrutiny in many markets. This may prompt regulators to take further measures limiting HEINEKEN's freedom to operate, such as restrictions or bans on advertising and marketing, sponsorship, availability of products, including health warnings on labels and increased taxes and duties or the imposition of minimum unit pricing. These could lead to lower overall consumption or to consumers switching to different product categories. Recent developments Restrictive measures on alcohol consumption and sales continue to be taken by governments across all four regions. Continued focus by WHO, OECD, UN and the EU on alcohol as part of the Non-Communicable Disease agenda could lead to additional restrictions which would impact HEINEKEN's business across multiple geographies. What we are doing to manage this risk HEINEKEN strongly believes in the importance of reducing alcohol related harm, and responsible consumption is one of the priorities of HEINEKEN's Brewing a Better World sustainability programme. Using the power and reach of its brands through campaigns like the award-winning When You Drive Never Drink, HEINEKEN strives to make responsible consumption aspirational for all our consumers. The Company works closely with local governments, NGOs and specialists to prevent and reduce harm caused by abuses such as underage drinking or drinking and driving. We are also expanding consumer choice for those who choose not to drink alcohol by providing low- and no-alcohol brands. Explore Further: Advocating responsible consumption, pages 137-140 Financial Statements Sustainability Review Heineken N.V. Annual Report 2019 Other Information What could happen Throughout the world, local or regional economic and political uncertainties could impact our business and that of our customers. In particular, the risk of an economic recession, change of laws, trade restrictions, inflation, fluctuations in exchange rates, devaluation, nationalisation, financial crisis, or social unrest could adversely affect our revenues and profits. Recent developments Political instability has expanded beyond emerging markets to become a permanent element of the economic landscape. We see an economic slowdown in a number of markets. The increased pressure on international free trade and Brexit have created significant uncertainties. Agility has become a priority to enable businesses to navigate subsequent changes in laws, currency movements, import restrictions, scarcity of hard currencies, commodity pricing and their impact on the Company's profit. What we are doing to manage this risk HEINEKEN has set up various tools to limit the impact of such events on its business such as supplier management, short-term liquidity management, tight foreign exchange monitoring, prudent balance sheet measures, and scenario planning in respect to resource allocation. We have monitoring mechanisms in place globally and locally, to allow us to monitor, report and engage proactively on political risks. For events which could threaten the continuity of the business, contingency plans are in place. What could happen HEINEKEN not being able to timely respond to the impact of environmental related changes on our operations. If new environmental legislation is introduced, this could lead to legal claims, increase of compliance costs, restrictions on production, packaging, distribution, selling and marketing of our products, reputation damage for the Company, limits on our licence to operate resulting in negative business impact. Recent developments Speed and scope of environmental related changes on our operations are accelerating. Markets need to be prepared to timely respond and adapt to these changes, to prevent restrictions in all areas of the value chain and significant costs to ensure compliance. What we are doing to manage this risk Environmental sustainability is one of the priorities of HEINEKEN's Brewing a Better World sustainable development strategy. HEINEKEN continuously monitors existing and emerging environmental issues and regulations across the globe, to ensure awareness and compliance to prepare our business for future changes. Beyond this, HEINEKEN closely works with experts, such as NGOs, universities, governmental organisations and suppliers across our value chain and co-operates with peer companies in international and national organisations, such as Brewers of Europe, Beverage Industry Environmental Roundtable and Dutch Sustainable Growth Coalition. Explore Further: Reporting basis and governance of non-financial indicators, page 148

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