43.7mhl €3,370m 18.1% €408m 7.2mhl 10.2% Africa, Middle East and Eastern Europe Performance was strong despite a continued challenging trading environment across the region. Growth was particularly strong in South Africa, Egypt, DRC and Russia. O O Qs Report of the Executive Board Report of the Supervisory Board Financial Statements Sustainability Review Heineken N.V. Annual Report 2019 Other Information Despite the challenging macro-economic environment, our premium portfolio is performing very well with a double-digit growth in Africa, Middle East and Eastern Europe. Heineken® continued to perform well, particularly in South Africa, Nigeria and Russia. Our business in South Africa delivered strong growth for Heineken®. The brand continues to lead the premium segment and is being well received by consumers. In Russia, Heineken® is performing well and Heineken® 0.0 is driving the growth in the no-alcohol beer segment. In Rwanda and Ivory Coast we began local production of Heineken® in our breweries. We are performing well in Nigeria with early signs of premiumisation turning to growth in the market. In Ethiopia the introduction of a ban on all alcohol advertising on TV, radio and billboard combined with social unrest led to a more challenging environment. We successfully launched Strongbow Dry cider in South Africa, with promising consumer feedback. Our craft portfolio is performing well with the South African craft brand Jack Black gaining popularity in urban areas. Together with the recent acquisition of Stellenbrau, a craft brewery from Stellenbosch, we are leading the craft segment in South Africa. Following the opening of our brewery in Mozambique in March 2019, we have doubled our brewery capacity. In addition we launched our new mainstream brand, Txilar, which has been well received by local consumers. The line extension of the Mutzig brand, Mutzig Class, is performing very well in markets such as Ivory Coast, Congo, DRC and Rwanda. We continue to perform well in the low- and no-alcohol category, with high single-digit growth across malt-based beers and Radlers. Made by Mozambique for Mozambicans Our new mainstream brand Txilar offers consumers in Mozambique more choice with a beer with high quality standards at an affordable price. The Txilar brand name resonates with local consumers. It is an expression of the state of mind and way of life for Mozambicans and embodies an optimistic attitude, spontaneous way of living and having a good time together. The brand is performing well in the market, achieving the second highest brand equity power score in the national market in its first six months. Protecting water resources in Ethiopia Water is a vital part of our lives and our business. At HEINEKEN, we aim to protect water resources wherever we operate. HEINEKEN Ethiopia took part in a reforestation initiative to protect water resources in local watersheds. This included planting 36,000 trees across Addis Ababa, Kilinto Bedele and Harar. Key brands: Heineken® Primus Amstel Mutzig Life I linker Consolidated beer volume Net revenue (beia) (2018: 41.7mhl) (2018: €3,051m) Consolidated beer volume a of total (2018: 17.8%) Operating profit (beia) (2018: €411m) Heineken® volume (2018: 6.5mhl) Operating profit (beia) as of total (2018: 10.8%) 1 Restated for IAS 37.

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2019 | | pagina 23