Reporting basis and governance of non-financial indicators (continued)
Values and behaviours
List of operating companies in scope for non-financial indicators13
Africa, Middle East Eastern Europe
Americas
O O Qs
Report of the Executive Board
Report of the Supervisory Board
Financial Statements
Sustainability Review
Heineken N.V. Annual Report 2019
Other Information
Speak Up policy
(number of reports
breakdown)
Training Code of
Business Conduct
(number of employees)
Training anti-bribery
(number of employees)
The number of Speak Up reports is the total number of reports
received via our Speak Up channels in which reporters raised a concern
about a (suspected) violation of the HEINEKEN Code of Business
Conduct or its underlying policies. A breakdown per topic is presented
to give insight into the main topics of said Speak Up reports.
The Speak Up policy is available at the HEINEKEN Speak Up website
The Code of Business Conduct training has to be completed by all
HEINEKEN employees. It is expected to be completed as part of the
induction for new joiners. Thereafter it is expected to be completed
regularly (preferably on an annual basis). The training is facilitated by
an e-learning module, which can be completed online, as well as during
a classroom session for those employees without access to their own
workstation. A training completion is counted if (i) an employee has
completed the e-learning (this is automatically registered in a database),
or (ii) if an employee has attended a classroom training and signed off
an attendance form
In 2015, we launched an anti-bribery e-learning programme for
key employees to ensure that they recognise and resist bribery. The
anti-bribery training is mandatory for a selected audience (those above
a certain job grade and those considered to be risk groups). A training
completion is counted if an employee has completed the e-learning
Operating company/Business Unit
Location
Tango
Algeria
Brarudi
Burundi
Bralima
Democratic Republic of Congo
Al Ahram Beverages Company
Egypt
Heineken Breweries
Ethiopia
Harar Brewery
Ethiopia
Bedele Brewery
Ethiopia
Brassivoire
Ivory Coast
Heineken East Africa Import Company
Kenya
Brasseries de Bourbon
La Réunion
Almaza
Lebanon
Heineken Mozambique
Mozambique
Nigerian Breweries
Nigeria
Heineken Breweries
Russia
Bralirwa
Rwanda
Sierra Leone Brewery
Sierra Leone
Heineken South Africa
South Africa
Nouvelle de Brasserie 'Sonobra'
Tunisia
Commonwealth Brewery
Bahamas
Cervejarias Kaiser Brasil
Brazil
Bavaria
Brazil
Heineken Canada
Canada
Brasserie Nationale d'Haiti
Haiti
Desnoes Geddes
Jamaica
Cuauhtémoc Moctezuma
Mexico
Cerveceria Panama
Panama
Windward Leeward Brewery
St. Lucia
Surinaamse Brouwerij
Surinam
Heineken USA
USA
Lagunitas Brewing Company
USA