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Respecting Human Rights
We use the UN Guiding Principles on
Business and Human Rights as a guide
to understand, avoid and address
human rights-related risks in our
operations and supply chain.
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Introduction Report of the Executive Board Report of the Supervisory Board
Our human rights due diligence process focuses on
a number of key areas:
- assessing and prioritising human rights risks;
- integrating the Human Rights Policy into ways
of working;
- tracking and auditing policy implementation; and
- reporting progress internally and externally.
We engage with external stakeholders to gather
feedback and observations. This includes consulting
with international NGOs and relevant local
stakeholders as part of our local Human Rights
Risk Assessments.
We started conducting Human Rights Risk
Assessments and running action planning
workshops in 2016. They help to embed our global
human rights agenda in the identification and
prioritisation of human rights risks at local levels.
To date, we have completed risk assessments
and workshops in 15 operating companies: Brazil,
Cambodia, DRC, Ethiopia, Haiti, Hungary, Indonesia,
Jamaica, Mexico, Myanmar, New Zealand, Nigeria,
South Africa, Timor-Leste and the UK.
We conduct risk assessments with Shift, the global
leading expert on the UN Guiding Principles on
Business and Human Rights.
Following the workshops, operating companies
develop practical and relevant action plans to
address the identified potential human rights risks
for their business.
We will continue to deliver workshops in 2020 and
will strengthen regional governance structures and
improve human rights monitoring.
Based on the human rights risks identified through
our work with Shift, we revised our Human Rights
Policy in 2018.
In 2019, we developed practical implementation
guidance for operating companies and we plan to
roll out more detailed guidance on specific principles
within the Human Rights Policy in 2020.
Embedding the Human Rights Policy across our
activities requires support, understanding and
commitment from all functions and regions.
Internally, regional cross-functional platforms aim
to embed human rights in our ways of working and
address human rights-related issues in each region.
Regional governance platforms support delivery of
action plans by focusing time and resources on key
risks for the region.
We expect all individuals working for HEINEKEN
(whether directly or through a third party), suppliers
and business partners to respect human rights
in line with our Human Rights Policy and/or our
Supplier Code.
The HEINEKEN risk control framework embeds
respect for human rights in our internal controls.
Chaired by the CFO, the HEINEKEN Risk Committee
maintains oversight of agreed programmes and
actions to strengthen respect for human rights.
Each operating company must check their own
policies and practices against the Human Rights
Policy and implementation guidelines.
Financial Statements
Sustainability Review
Heineken N.V. Annual Report 2019
Other Information
Human Rights Due Diligence framework
The human rights due diligence is the process
by which we embed our policy in our way of working.
1).
In 2019, the internal Global Audit function
conducted in-depth reviews with 12 operating
companies around the world. With the support
of KPMG, Global Audit has increased capacity to
review operating companies against the following
key principles set out in our Human Rights Policy,
namely: Rest and leisure; Fair wages; and
Non-discrimination.
In 2019, we continued to commission independent
third party audits of our outsourcing practices,
working with Partner Africa, Impactt and Arche.
The outcomes of audits enable us to address areas
for improvement including strengthening our
guidelines for outsourcing decisions and supporting
respect for human rights of non-employee workers.
These third party assessments will continue in 2020.
We report our human rights commitments,
progress and dilemmas openly and honestly to
our stakeholders.
In 2019, our Corporate Human Rights Benchmark
score increased for the third consecutive year.
Internally, we provide dedicated webinars and
training for all regions on the implementation
guidelines for our Human Rights Policy.
We plan to increase internal communications on
Human Rights in 2020.
For more details on our Human Rights Policy, actions and plans,
including the Good Governance Platforms, see our website
