61 23% 900
I i^n
Inclusion and diversity
As a global company with operations
in over 70 markets, HEINEKEN is
essentially multi-cultural. We use the
power of our diversity to create an
inclusive environment where everyone
matters and where we all have equal
opportunity to contribute to our
business success.
Engaging employees
Embedding inclusive practices
Diversity
HEINEKEN Open Proud
Supporting Women@HEINEKEN
O O Qs
Introduction Report of the Executive Board Report of the Supervisory Board
We develop inclusive capabilities among our
employees and support all markets to implement
local Inclusion and Diversity (I&D) action plans.
Some 900 leaders, including the General Managers
and the Global Functional Leadership Teams, have
now attended inclusive leadership workshops.
We are also tackling unconscious bias; this kicked off
in 2019 with a pilot covering our Americas Region
and the Head Office.
Our global community of 80+ ambassadors
supports management teams around the world to
understand and respond to local opportunities and
requirements to meet our global I&D aspirations.
Operating companies and global functions
integrate I&D into their people plans, talent
management strategies, employee engagement
survey and everyday business practices. We have
published internal Inclusive Practices to guide
people in embracing I&D.
nationalities female leaders
among our representation attended
senior managers at senior levels an inclusive
leadership
workshop
At the end of 2019, there were 61 nationalities
among our senior managers (2018: 66).
Our ambition is to increase the gender balance
of our Senior Managers; female representation
at senior levels increased to 23% (2018: 20%,
2017: 19%, 2016: 17%).
Representation by gender in 2019 male female
Supervisory Board
60
40
Executive Board
50
50
Executive Team
80
20
Senior Management
77
23
2019 was the year HEINEKEN Open Proud (HOP)
was launched. The purpose of this new global
employee community is to foster an open and
inclusive workplace that values the contribution
of all employees, including members of the
LGBT+ community.
HOP will act as a lighthouse to guide operating
companies with a clear and supportive
central message for employees across the
HEINEKEN organisation.
In 2019, HEINEKEN participated in the iconic
Amsterdam Pride Canal Parade, joined by our
CEO and many employees from around the world.
We also attended other Pride events, including in
New York and Sao Paulo.
We are a member of Workplace Pride, a not for
profit foundation dedicated to improving the lives
of Lesbians, Gays, Bisexuals, Transgenders and
Intersex people in workplaces all over the world.
HEINEKEN OPEN PROUD
Financial Statements
Sustainability Review
Heineken N.V. Annual Report 2019
Other Information
Women@HEINEKEN
Ambassadors of the Heineken Mexico Women@
HEINEKEN network.
We launched the Women Interactive network
(WIN) in early 2019. It is a company-wide
programme to support talented female leaders
in their development and career progression.
Our companies also have local initiatives.
Since 2016, the Heineken Mexico Women@
HEINEKEN network of 29 ambassadors has worked
together with one simple purpose: bringing women
together to help other women.
The group has played a central role in empowering
women through initiatives to develop themselves,
support others and become leaders in creating an
inclusive workplace. Women@HEINEKEN shows
how helping others is an opportunity to develop
oneself, with 41% of the original ambassador
having secured a new position.
For more details on our Inclusion Diversity programmes,
actions and plans, see our website
