d] O O Sustainability Review Focus area commitments - measuring our progress Every Drop - protecting water resources Drop the C - reducing CO2 emissions Promoting health and safety Sourcing sustainably Advocating responsible consumption Growing with communities Report of the Executive Board Report of the Supervisory Board Reduce water consumption in our breweries 2020 commitment Reduce average water consumption in breweries in water-stressed areas to 3.3 hl/hl and to 3.5 hl/hl in all breweries 2019 result We reduced average water consumption in water-stressed areas to 3.1 hl/hl and to 3.4hl/hl in all breweries Our progress On track Significant water balancing in water-stressed areas 2020 commitment Aim for significant water balancing by our production units in water-stressed areas 2019 result 15 of 24 sites in scope have begun to implement water balancing projects Our progress More to do Wastewater management 2020 commitment All of our wastewater volumes are treated - by us or by a third party - before being discharged into surface water 2019 result 97%* of our wa stewate r is treated before discharge, but we had 10 sites still without a treatment plant Our progress More to do Lower emissions in production 2020 commitment Reduce CO2 emissions from production by 40% to 6.4 kg CO2-eq/hl (vs. 2008) 2019 result We had 49% reduction in CO2 emissions in our breweries since 2008, to 5.3kg CO2-eq/hl Our progress On track Reduce emissions from distribution in Europe and the Americas 2020 commitment Reduce CO2 emissions from distribution by 20% in Europe and the Americas (vs. 2010/11 2019 result We reduced our emissions from distribution by 13% (29% in Americas and 10% in Europe, including Russia) Our progress Off track W Lower emissions of our fridges 2020 commitment Reduce the CO2 emissions of our fridges by 50% (vs. 2010) Safety performance 2020 commitment Reduce accident frequency by 20% vs 2015 (1.38 per 100 FTE) 2019 result* Almost 100% green fridges purchased. We reduced CO2 emissions by over 50% 2019 result Accident frequency reduced by 39% to 0.84 accidents per 100 FTE Our progress On track Our progress On track Compliance with Life Saving Rules 2020 commitment Full compliance with Life Saving Rules 2019 result 92% in the breweries; 95% outside production Our progress More to do Financial Statements Sustainability Review Heineken N.V. Annual Report 2019 Other Information Agricultural raw materials from sustainable sources 2020 commitment Aim for at least 50% of our main raw materials to come from sustainable sources 2019 result** 37% of our main agricultural raw materials came from sustainable sources Our progress More to do Source agricultural raw materials locally in Africa 2020 commitment Deliver 60% of agricultural raw materials in Africa via local sourcing within the continent 2019 result** 44% of agricultural raw materials used in Africa regionally sourced from within the continent Our progress Off track W Compliance with our Supplier Code 2020 commitment 95% compliance with our Supplier Code Procedure 2019 result 97% compliance with four-step Supplier Code Procedure Our progress On track 10% of Heineken® media budget invested in responsible consumption programmes 2020 commitment Invest 10% of Heineken® media budget in our responsible consumption programmes, in every market where we sell and advertise Heineken® 2019 result 95% of markets in scope invested at least 10% of Heineken® media spend in responsible consumption campaigns Our progress On track Building partnerships to address alcohol- related harm 2020 commitment Every market in scope has a relevant and active partnership aimed at addressing alcohol- related harm 2019 result 35 of 37 markets in scope (95%) have a partnership Our progress More to do Increase transparency on ingredients and nutrition 2020 commitment Provide ingredient and nutrition information on pack and online for all beer and cider brands produced and sold in the EU; on pack or online - outside the EU 2019 result** 91% of our beer and cider brands in scope had ingredients, nutrition and Alcohol by Volume (ABV) information on pack and/or online Our progress More to do We do not have external commitments in this focus area, but continuously monitor our performance. At the time of publication this indicator was not assured, however, final externally assured data will be published on the HEINEKEN website by the end of March 2020. Estimated.

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Jaarverslagen | 2019 | | pagina 123