O
O
O
c
DE
-V*l 9
V» oo
ul
Sustainability Review
Our sustainable development focus areas
Every Drop
- protecting
water resources
Drop the C
- reducing
CO2 emissions
Sourcing
sustainably
Advocating
responsible
consumption
Promoting health
and safety
Growing with
communities
Values and
behaviours
k\
«1
O O Qs
Introduction
Report of the Executive Board
Report of the Supervisory Board
Financial Statements
Water is the ultimate
shared resource; it is a basic
human right and is vital to
biodiversity and ecosystems.
Some fresh-water ecosystems
are facing severe pressure due
to the demands of business,
agriculture, communities
and climate change.
Our business depends on
freshwater and may be
significantly impacted by
the risks of water stress
and scarcity.
We have focused on reducing
water use in production and
investing in wastewater
treatment plants. We have
also started balancing the
water we do not return
to the watershed in water-
stressed areas.
Improving the health of local
watersheds is at the heart
of our 2030 water strategy,
Every Drop.
Climate change is one of
the greatest threats facing
society, but global emissions
continue to rise.
Businesses must help
countries meet their
commitments towards
limiting climate change.
Drop the C is our CO2
reduction strategy for 2030.
It focuses on reducing our
carbon footprint across the
entire business.
Packaging is a major
contributor to our carbon
footprint, and we are setting
clear design and production
rules for recycling and
increasing the recycled
content of packaging.
We depend on a responsible,
transparent supply chain to
grow our sustainable business
and manage our risks.
Much of our impact occurs
during the growing of
raw materials.
We aim to develop
sustainable agricultural
supply chains around the
world to increase volumes
of sustainable raw materials.
We support development
of best farming practices
to improve productivity and
food security, especially
in Africa where we are
increasing local sourcing.
We expect our suppliers to
adhere to the HeINeKEN
Supplier Code to create a
sustainable future for their
business, the people they
employ and the environment.
HEINEKEN has been
committed to making
moderation cool since 2003.
We believe alcohol, when
consumed in moderation,
can be part of a well-
balanced lifestyle.
We encourage consumers
to drink responsibly through
our global marketing,
sponsorships, partnerships
and behaviour change
programmes - which we
activate at scale around
the world.
We have a strict Responsible
Marketing Code, to ensure
our products are enjoyed in a
responsible way.
We think customers should
have access to ingredients
and nutrition information
for all our beer and cider
brands, whether it is legally
mandatory or not, so they
can make informed choices
about our products.
Sustainability Review
We have committed
to provide a safe work
environment and to avoid
harm to people.
This includes developing
robust safety standards, tools
and procedures and a strong
safety culture that promotes
safe behaviours.
'Safety First' is our number
one Company behaviour
and the name of our Group
safety strategy.
We are focused on preventing
fatalities and serious
accidents in our operations;
our Life Saving Rules are
mandatory across all
operating companies.
Centres of Excellence are
helping operating companies
to address key safety risks.
We install telematics in all
owned and leased vehicles
to improve driver safety.
Heineken N.V. Annual Report 2019
Other Information
We are committed to making
a positive contribution to
the communities where we
source, live, work and sell
our products.
Our biggest contribution
comes through our core
business - providing jobs,
supporting livelihoods and
paying taxes.
We also support social
and economic wellbeing
through investments in local
entrepreneurship, education,
community initiatives,
as well as donations and
employee volunteering.
The HEINEKEN Africa
Foundation supports the
health and wellbeing of
communities by providing
vital access to healthcare
and clean water.
Our values and behaviours
reflect what we stand for -
conducting business with
integrity, developing an
inclusive work environment
and respecting people and
their human rights.
They apply to all areas of our
business and are a key part of
our Company manifesto, 'We
are HEINEKEN', our recently
revised Code of Business
Conduct and our Human
Rights Policy.
of business
conduct
O ZOO
C HMO
I O KHTWHM I
1 0 EHMMcmmni
r
I AMWOKm
INCLUSION DIVERSITY
roiverttWewsMake&eatBfews