O
144
1.04 37
Promoting
health
and safety
Sustainability Review (continued)
The ILO estimates22 that 337 million accidents occur on the job annually.
The human and economic cost of this impactis vast. At HEINEKEN, nothing
matters more than the safety of our people. That is why 'Safety First' is our
number one company behaviour.
Implement Life Saving Rules
Safety performance
Report of the
Report of the
Financial
Sustainability
Other
Introduction
Executive Board
Supervisory Board
Statements
Review
Information
Heineken N.V. Annual Report 2017
!2 ILO website- International Labour Standards on Occupational Safety and Health.
Our 2020 commitment
Our progress More to do
in 2017
Operating companies representing
95% of employees have now
carried out 21% of the actions
in these plans. We are assessing
compliance through self-
assessments and audits.
Looking ahead
We will continue supporting and monitoring
operating companies' progress against
their action plans. In some cases, action
requires investment-for example to upgrade
equipment - and this can take time to deliver.
100% of Life Saving Rules action plans implemented.
Our 2018 milestone
Operating companies representing 95% of
employees have carried out 80% of their Life Saving
Rules action plans.
Our 2020 commitment
Accident frequency reduced by 20% compared to 2015.
Our progress in 2017 °n track
We were deeply saddened that 14 people lost their
lives while working within the HEINEKEN Company
in 2017 (2016:15). Six of these people were direct
HEINEKEN employees and eight were employed by
contractors or suppliers. Four people lost their lives in
Mexico, three in Democratic Republic of Congo, two
in Brazil, one each in Ethiopia, Nigeria, Slovakia, South
Africa and United States of America. Seven fatalities
involved traffic accidents, four fatalities were crime
related and three were due to falls.
For all fatalities, the operating company conducts
a full investigation and submits a plan for improved
safety in the future. The outcomes inform global
Company-wide safety alerts and strategy.
There were 806 accidents among HEINEKEN
employeesin 2017, down 9.8% since 2016 (2016:894).
Accident frequency reduced by 24.6% compared to
2015, ahead of our 2020 target.
459 accidents were in logistics and distribution, 167
in sales and marketing, 146 in production and 34 in
support functions.
Our global strategy is systematically addressing safety
across the whole of the Company, with a particular
focus on road safety. Operating companies are required
to have at least one road safety officer per 50 vehicles,
and ourdefensive driving26training, calledAlertDriving
is mandatory for everyone driving forthe Company.
For more detailed information on our health and safety performance,
see our website and case studies
23 Pending the opinion of the European Works Council.
24 The reporting period for accidents is from December 2016 up till and
including November 2017.
25 The FTE is measured as the average of the month end FTEsforthe in
scope operating companies.
26 An interactive training programme addressing risks during driving.
Looking ahead
Based on pilots in seven
operating companies, we
decided to make telematics
mandatory for all Company-
operated vehicles to
monitor and improve safe
driving behaviour23.
View
case
study
online
Company wide
Fatalities and permanent disabilities
2015
2016
2017
Fatalities of Company personnel
6
3
6
Fatalities of contractor personnel
16
12
8
Permanent disabilities of Company personnel
6
3
1
Accidents (absolute values)24
Accidents of Company personnel
1,060
894
806
Accidents of contractor personnel
140
171
272
Lost days of Company personnel
31,008
27,240
28,628
Total workforce (FTE)25 76,956 77,215 77,792
Accidents (relative values)
Accident frequency (accidents per 100 FTE
Company personnel) 1.38 1.16 1.04
Accident severity (lost calendar days per 100 FTE
Company personnel) 40 35 37
Accident frequency Accident severity
accidents per 100 FTE lost calendar days per 100 FTE
2017 1.04 2017 37
2016 1.16 2016 35
2015 I 1.38 2015 40
