Drive end2end productivity Our business priorities (continued) We aim to leave no stone unturned when looking to deliver efficiencies across our operations: from sourcing and services, to the production, sales and distribution of our beers and ciders. Global Supply Chain 60% of our beverage production sites reduced energy consumption and 63% reduced water consumption. Increasing use of renewable energy We are making good progress with renewable energy, including wind, solar and biomass, to power breweries around the world. t—ïLï-"-"v-'ji t 1 '*3#', HEINEKEN Financial Shared Services centre Supporting 24 operating companies in 26 countries, HFSS processed EUR 10.1 billion in revenues and reduced costs per transaction by 5% 1Heineken NV. ■RgQgQQIQyltQg^^^H Report of the Financial Sustainability Other IH Annual Report 2016 Introduction Supervisory Board Statements Review Information We continued to invest in key developing markets. We added capacity in Ethiopia and Cambodia. We also opened a new brewery in Shanghai, acquired a brewery in Vietnam, and our brewery in Ivory Coast is on schedule to officially open in Q1 2017. At the same time, we managed to improve productivity despite the increased complexity of producing more brands and the rising customisation demands from retailers. We continued to optimise our costs, leverage our size and achieve efficiencies through HEINEKEN Financial Shared Services and Global Procurement. For example, 24 of our European operating companies are now supported by our Financial Shared Services centre in Kraków, Poland. In procurement, we launched our new ambition to leverage our global scale with fewer, more strategic suppliers in order to equip our operating companies with a best-in-class supplier base. Throughout the company we have also embarked on standardisation projects to gain speed in process, operations, leveraging technology and scale. Taken together, these efforts to improve our productivity increase our margins and fuel future growth. They are also beneficial to the environment. We are using 37% less energy and 28% less water per hectolitre than we did in 2008. This is a testament to our efforts to meet our Brewing a Better World goals. 71 _rr.

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2016 | | pagina 15