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Reporting basis and criteria non-financial indicators (continued)
Heineken NV.
Report of the
Report of the
Financial
Sustainability
Other
Annual Report 2016
Introduction
Executive Board
Supervisory Board
Statements
Review
Information
Economic and social impact indicators
Total tax contribution
The tax payments made by the fully consolidated Heineken companies during the calendar year. The total tax
contribution includes a limited degree of estimation
Corporate income tax paid
Cash flows arising from taxes on income, reported by the fully consolidated Heineken companies
Effective income tax rate
Income tax expense expressed as a percentage of the profit before income tax, adjusted for share of profit
of associates and joint ventures and impairments thereof (net of income tax)
Beia
Before exceptional items and amortisation of acquisition-related intangible assets
Total direct contributions
Donations as a voluntary engagement with charitable organisations that extends beyond our core business
activities, to help address a range of wider issues in the communities where we do business
Values and behaviours indicators
Speak up policy
The number of Speak Up reports is the total number of reports received via our Speak Up channels in which
(number of reports breakdown) reporters raised a concern in regard to a (possible) breach of the HEINEKEN Code of Business Conduct.
A break-down per topic is presented to give insight into the main topics of said Speak Up reports
Training Code of Business The Code of Business Conduct training is a training that has to be completed by all HEINEKEN employees.
Conduct (number of employees) It is expected to be completed as part of the induction for new joiners. Thereafter it is expected to be completed
regularly (preferably on an annual basis). The training is facilitated by an e-learning, which can be completed
online, as well as during a classroom session for those employees without access to their own workstation.
A training completion is counted if (i) an employee has completed the e-learning (this is automatically registered
in a database), or (ii) if an employee has attended a classroom training and signed off an attendance form
Training anti-bribery
(number of employees)
The anti-bribery training is mandatory for a selected audience (those above a certain job grade and those
considered to be risk groups). A training completion is counted if an employee has completed the e-learning