150 Reporting basis and criteria non-financial indicators (continued) Heineken NV. Report of the Report of the Financial Sustainability Other Annual Report 2016 Introduction Executive Board Supervisory Board Statements Review Information Economic and social impact indicators Total tax contribution The tax payments made by the fully consolidated Heineken companies during the calendar year. The total tax contribution includes a limited degree of estimation Corporate income tax paid Cash flows arising from taxes on income, reported by the fully consolidated Heineken companies Effective income tax rate Income tax expense expressed as a percentage of the profit before income tax, adjusted for share of profit of associates and joint ventures and impairments thereof (net of income tax) Beia Before exceptional items and amortisation of acquisition-related intangible assets Total direct contributions Donations as a voluntary engagement with charitable organisations that extends beyond our core business activities, to help address a range of wider issues in the communities where we do business Values and behaviours indicators Speak up policy The number of Speak Up reports is the total number of reports received via our Speak Up channels in which (number of reports breakdown) reporters raised a concern in regard to a (possible) breach of the HEINEKEN Code of Business Conduct. A break-down per topic is presented to give insight into the main topics of said Speak Up reports Training Code of Business The Code of Business Conduct training is a training that has to be completed by all HEINEKEN employees. Conduct (number of employees) It is expected to be completed as part of the induction for new joiners. Thereafter it is expected to be completed regularly (preferably on an annual basis). The training is facilitated by an e-learning, which can be completed online, as well as during a classroom session for those employees without access to their own workstation. A training completion is counted if (i) an employee has completed the e-learning (this is automatically registered in a database), or (ii) if an employee has attended a classroom training and signed off an attendance form Training anti-bribery (number of employees) The anti-bribery training is mandatory for a selected audience (those above a certain job grade and those considered to be risk groups). A training completion is counted if an employee has completed the e-learning

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2016 | | pagina 151