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Reporting basis and criteria non-financial indicators (continued)
Heineken NV.
Report of the
Report of the
Financial
Sustainability
Other
Annual Report 2016
Introduction
Executive Board
Supervisory Board
Statements
Review
Information
Sustainable sourcing indicators (continued)
Supplier Code four-step
procedure
compliance with four-step
Supplier Code Procedure
1. The Supplier Code is signed by the suppliers in the first step
2. For all suppliers a risk analysis is performed in step two
3. Supplier with a high risk profile are invited to join the EcoVadis sustainability monitoring platform in step three
4. In step four site audits are conducted for suppliers showing limited performance in the previous step
This KPI measures the average performance over the four steps of our Supplier Code Procedure, per operating
company, and then taking the average of all operating companies in scope
Number of contract terminations Number of suppliers with which any commercial relationship ended, because:
a) they were unwilling to sign our supplier code
b) or refused to subscribe to EcoVadis
c) or refused to undergo a site audit
Responsible consumption indicators
of media spend for Heineken® All expenses incurred for placing and broadcasting Heineken® brand dedicated responsible consumption
in supporting dedicated advertisements in various paid media and other specific responsible consumption campaign activities, across
responsible consumption selected operating companies totalling at least 50% of global Heineken® volumes, amounting to 10% of their
campaign in at least 50% of actual Heineken® media spend
our market volume
Number of operating companies Working closely with third parties like local governments, NGOs and specialists, these partnerships address
have and report publicly on a alcohol-related harm on issues like underage drinking, drinking and driving or excessive drinking. In scope are
measurable partnership aimed all HEINEKEN markets, with the exemption of Islamic countries, export markets, markets where we have a Joint
at addressing alcohol abuse Venture, and one minimal-volume market (Laos) for who allocating resource is unrealistic. South Africa will be
included as of 2017.
Low- and no-alcohol
All beer, cider, hop and/or malt based drinks with an ABV of 3.5% or less. This does not include soft drinks
Low- and no-alcohol as
of our global volume
Total low- and no-alcohol volume/Total consolidated beer and cider volume
Ingredients and nutrition
information on pack for all
our beer brands in the EU
This involves beer brands produced and sold by HEINEKEN operating companies in the European Union.
Commitment is only applicable to consumer-facing products (bottles, cans). We committed to include
ingredients and energy values (kcal) per 100ml, plus a link on the packaging referring to a website where
consumers can obtain further information on fat, sugars, protein and salt
Health safety indicators
Number of HEINEKEN operating
Our 'Safety First' approach is focused on improving safety across the whole company. The 12 rules set out clear
companies having approved
and simple 'do's and don'ts' for our highest-risk activities. All operating companies are required to assess their
plans in place for Life Saving
safety performance and close any gaps through action plans
Rules actions
Fatal accidents
All work-related fatal accidents of permanent, fixed-term or temporary personnel (own staff and contractor
personnel)
Accidents
An accident which resulted in permanent disability or which requires hospitalisation for more than 24 hours
or resulting in more than 1 lost day
Lost days
Lost days are counted from the first day after the case until the day the person returns to normal duties at work.
All calendar days are counted
Accident frequency
Number of accidents resulting in absence from work per 100 FTE.
This is an indicator of the state of health and safety at the workplace
Accident severity
Number of days lost from work as a result of disabling injuries per 100 FTE