OB
lè)
24
26
25% 26%
25
I
bïifc
Drive end2end
productivity
ft
Global Supply Chain
Global
Procurement
A REDUCED
INCREASED
HEINEKEN is leveraging the global scale
of its operations to deliver increased
efficiencies across the business.
HEINEKEN GLOBAL SHARED SERVICES (HGSS)
Delivering efficiencies
procurement-led
cost reduction projects
Improved customer service
Reportofthe Reportofthe Financial Other
Contents Overview Executive Board Supervisory Board Statements Information
'"'Oy
DELIVERING TRANSACTIONAL
FINANCE ACTIVITIES
FINANCE SHARED SERVICES
CENTRES ESTABLISHED IN
Covering
operating companies
/CpP
p!j
ting compc
nationalities
increase in productivity reduction in
invoice processing cost per invoice
languages
productivity in
water usage in energy consumption in
of our breweries of our breweries
of our breweries
Find out more at:
theHEINEKENcompany.com
15 Heineken N.V. Annual Report 2015