J J J o 11 M ires lill1111 o BREWING COMMUNITY HEINEKEN outputs* CONSUMERS 1 Reportofthe Reportofthe Financial Other Contents Overview Executive Board Supervisory Board Statements Information 'O' Brewing beer and making cider is an art. We own 11 malteries across the world and buy malted barley from business partners who have all signed our Supplier Code. We also operate 156 breweries, cider plants and other production facilities. Strict safety standards are adhered to. We invest in capacity expansion and build greenfield breweries, respecting all land rights. We are committed to improving energy and water efficiency and switching to more environmentally friendly energy sources where feasible. Growing with communities underlines our ambition to have a positive impact in the communities where we live, work and sell our products. Our support is based on three building blocks: direct contributions made locally, shared-value projects, and the Heineken Africa Foundation (HAF). The biggest contribution we make to communities is through the positive impact of our business itself: creating jobs, providing business to suppliers and paying taxes that support local and national development. K Financial €20.5 billion revenue €822 million income tax expense (beia) 27.8% effective income tax rate (beia) Total dividend of €1.30 per share (to be approved at 2015 AGM) Natural Sustainablysourced raw materials: 21% barley, 58% hops and 71% bittersweet apples 21% renewable electricity under green certificates 2% own generated renewable electricity 3.8% renewable thermal energy used Human Over 1.5 million training hours completed by employees 50,000employees completed Hei Code e-learning training 2000+ employees completed Road safety training 6000+ employees completed Anti-bribery e-module 53 nationalities represented in Senior Management 77% employee 'Climate' engagement score Manufactured 167 breweries, malteries, cider plants and other production facilities 25% water reduction since 2008 24% energy reduction since 2008 Social Over €20 million donations HAF €30 million endowment 115,000+ green fridges purchased in 2015 with 45% average energy saving compared to 2010 50 operating companies have a partnership to address alcohol-related harm Participation in Global Commitment to reduce alcohol-related harm Intellectual 4.15 (out of 5) reputation rating across 30 countries and 3,000 external stakeholders 250+ brands €1.9bn revenue from innovations Everyday, millions of consumers in 179 countries choose to enjoy one of our more than 250 brands. We provide choice through our premium portfolio approach. Innovations, especially in the low and no alcohol categories, are meeting changing consumer tastes. Across the world we engage consumers on responsible drinking, most notably 9 Heineken N.V. Annual Report 2015 tne neineKen- Drana campaigns. "Non-financial data are preliminary figures and not in scope for assurance. Final, assured data will be published in the 2015 Sustainability Report.

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