Risk Management continued Report of the Report of the Financial Other Contents Overview Executive Board Supervisory Board statements information Risk description Economic and political environment The current economic and political uncertainties could impact our business and that of our customers. This may lead to lower volumes, pressure on selling prices and increased credit risk and suppliers' insolvency. Specific risks include: Down trading Increased credit risk Increased taxes Insolvency of critical suppliers Impairment of goodwill related to acquisitions Adverse exchange rate fluctuations Pension plan shortfalls due to the development of the financial markets What we are doing to manage the risk Additional monitoring and mitigating actions related to customers' solvency Implementation of a Global Credit Policy Supplier selection process Developing contingency plans Taking prudent balance sheet measures Strengthening of short-term liquidity positions Training country general managers in Public Affairs Execution and change management In the last years, HEINEKEN has engaged in several significant business improvement projects. These strategic transformation programmes may not deliver the expected benefits or may incur significant cost or time overruns. Specific risks include: Lower than expected benefits Ineffective or inefficient programme execution affecting supply chain, wholesale business, support functions, quality standards, business plans and synergies Selection and prioritisation of business improvement projects Involvement of top management in all major projects Planning of projects and monitoring of third party providers, project costs and benefits Improved project governance organisation including project management and progress reporting Supply chain Disruptions in the supply chain could lead to HEINEKEN's inability to deliver key products to key customers, revenue loss and brand damage. Changes in the availability or price of raw materials, commodities, energy and water may result in a shortage of those resources or increased costs. Specific risks include: Failure of IT systems Factors beyond our control such as natural disasters, political instability, military conflicts Epidemic disease Limited availability of production materials or resources Failure to pass on cost increases Business disruption Business continuity plans Implementation of back-up scenarios Monitoring of the solvency of customers and suppliers Supplier performance measurement system to monitor high risk supply areas and, where necessary, the ability to intervene Global insurance policies Leveraging scale by making use of flexibility in contracts Long-term contracts and active hedging policy Ownership of several strategic malteries and packaging facilities Implementation of a Global Purchasing organisation Policy to ensure at least dual suppliers for all primary production materials Increased focus on sustainable water sourcing and water protection 26 Heineken N.V. Annual Report 2014

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2014 | | pagina 28