Reference Information Report of the Report of the Financial Contents Overview Executive Board Supervisory Board statements Other information A Heineken N.V. publication Heineken N.V. P.O. Box 28 1000 AA Amsterdam The Netherlands telephone+31 20 523 92 39 fax+31 20 626 35 03 The full Annual Report can be downloaded as a PDF at: www.theFIEINEKENcompany.com Production and editing Fleineken N.V. Global Corporate Relations HEINEKEN Translation into Dutch V V H Business Translations, the Netherlands Photography Rens van Mierlo at Zero40 Studios (Front and Back Cover) Steve Shipman (pages 3,6 and 7) Paul Ridderhof (page 6*) The Packshot Company Ltd, UK (pages 17,18,19,20,21) Graphic design and electronic publishing Addison Group, www.addison-group.net An abbreviated version of this report is available in the Dutch language. In the event of any discrepancy between language versions, the English version prevails. Printing Boom Verweij grafiservices.the Netherlands Binding and distribution Hexspoor.the Netherlands Paper Cocoon Silk 300 gsm cover Cocoon Silk 135 gsm inside pages Cocoon Silk 115 gsm inside financial pages Cocoon Silk is produced by an ISO 140001 accredited manufacturer and is certified as an FSC® recycled product. It is produced with 100 percent recycled post consumer fibre in a chlorine free process PCF (Process Chlorine Free). More information from HEINEKEN online at: www.theHEINEKENcompany.com "Photo of Frans Eusman only. Heineken N.V. Annual Report 2013 151

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2013 | | pagina 152