-■104.6% Consumer-inspired, customer- oriented and brand-led €1.1 BILLION 5.9% THE SUB RADLER THE TORP SPOTLIGHT ON INNOVATION WINNING WITH STRATEGIC CUSTOMERS TWO OF UK OFF-TRADE'S TOP NEW PRODUCT PERFORMERS HEIN EKEN is committed to being part of the conversation with consumers and being recognised as the preferred partner for its customers. WE LAUNCHED our Joint Business Planning model continued to be rolled out with strategic customers in Off-Premise and is driving a volume channel INDEX PERFORMANCE versus total volume A LOWER ALCOHOL BEER AND LEMON JUICE MIX WAS LAUNCHED IN 19 COUNTRIES A NEW 2 LITRE KEG, HOME DRAUGHT BEER EXPERIENCE STRONGBOW DARK FRUIT AND BULMERS BOLD BLACK CHERRY CIDERS Contents Overview Report of the Executive Board Report of the Supervisory Board Financial statements Other information REVENUE FROM INNOVATION RATE UP INNOVATIONS FROM 5.3% IN 2012 To learn more about our innovations, visit: theHEINEKENcompany.com Heineken N.V. Annual Report 2013 11

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2013 | | pagina 12