Reference
Information
A Heineken N.V. publication
Heineken N.V.
P.O. Box 28
1000 AA Amsterdam
The Netherlands
telephone+31 20 523 92 39
fax+31 20 626 35 03
Copies of the Annual Report and further information are obtainable from the Global Corporate Relations department via www.theHEINEKENcompany.com
Production and editing
Eleineken N.V. Global Corporate Relations
HEINEKEN
Translation into Dutch
V V H Business Translations, the Netherlands
Photography
Fred Vergeer (page 154)
lohn Wildgoose, UK (pages 5,8 and 9)
The Packshot Company Ltd, UK
Thomson Reuters, UK (page 158)
Heineken Brouwerijen B.V.
Graphic design and electronic publishing
Addison, www.addison.co.uk
An abbreviated version of this report is available in the Dutch language. In the event of any discrepancy between language versions, the English version prevails.
Printing
Boom van Ketel grafimedia, the Netherlands
Binding and distribution
Hexspoor, the Netherlands
Cocoon Silk 300 gsm cover
Cocoon Silk 135 gsm inside pages
Cocoon Silk 115 gsm inside financial pages
Cocoon Silk is produced by an ISO 140001 accredited manufacturer and is certified as an FSC® recycled product.
FSC* C017363
It is produced with 100 per cent recycled post consumer fibre in a chlorine free process PCF (Process Chlorine Free).
More information from HEINEKEN online:
www.theHEINEKENcompany.com
www.HEINEKEN.com
www.enjoyHEINEKENresponsibly.com
RECYCLED
Paper made from
recycled material
FSC
172
Heineken N.V. Annual Report 2012