Reference Information A Heineken N.V. publication Heineken N.V. P.O. Box 28 1000 AA Amsterdam The Netherlands telephone+31 20 523 92 39 fax+31 20 626 35 03 Copies of the Annual Report and further information are obtainable from the Global Corporate Relations department via www.theHEINEKENcompany.com Production and editing Eleineken N.V. Global Corporate Relations HEINEKEN Translation into Dutch V V H Business Translations, the Netherlands Photography Fred Vergeer (page 154) lohn Wildgoose, UK (pages 5,8 and 9) The Packshot Company Ltd, UK Thomson Reuters, UK (page 158) Heineken Brouwerijen B.V. Graphic design and electronic publishing Addison, www.addison.co.uk An abbreviated version of this report is available in the Dutch language. In the event of any discrepancy between language versions, the English version prevails. Printing Boom van Ketel grafimedia, the Netherlands Binding and distribution Hexspoor, the Netherlands Cocoon Silk 300 gsm cover Cocoon Silk 135 gsm inside pages Cocoon Silk 115 gsm inside financial pages Cocoon Silk is produced by an ISO 140001 accredited manufacturer and is certified as an FSC® recycled product. FSC* C017363 It is produced with 100 per cent recycled post consumer fibre in a chlorine free process PCF (Process Chlorine Free). More information from HEINEKEN online: www.theHEINEKENcompany.com www.HEINEKEN.com www.enjoyHEINEKENresponsibly.com RECYCLED Paper made from recycled material FSC 172 Heineken N.V. Annual Report 2012

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2012 | | pagina 174