Reference Information Other information A Heineken N.V. publication Heineken N.V. P.O. Box 28 1000 AA Amsterdam The Netherlands telephone+31 20 523 92 39 fax+31 20 626 35 03 Copies of the Annual Report and further information are obtainable from the Global Corporate Relations department viawww.theHEINEKENcompany.com Production and editing Heineken N.V. Global Corporate Relations HEINEKEN Translation into Dutch V V H Business Translations. Utrecht, the Netherlands Photography lohn Wildgoose, UK The packshot company Ltd. London HEINEKEN Graphic design and electronic publishing Addison Corporate Marketing Ltd. London An abbreviated version of this report is available in the Dutch language. In the event of any discrepancy between language versions, the English version prevails. Printing Boom van Ketel grafimedia, Haarlem, the Netherlands Binding and distribution Hexspoor, Boxtel, the Netherlands Paper Cocoon Silk 300 gsm cover Cocoon Silk 135 gsm inside pages Cocoon Silk 115 gsm inside financial pages Cocoon Silk is produced by an ISO 140001 accredited manufacturer and is certified as an FSC® recycled product. f 1 RECYCLED -jjPaper made from ■f recycled material FSC® C017363 It is produced with 100 per cent recycled post consumer fibre and is produced in a chlorine free process PCF (Process Chlorine Free). More information from HEINEKEN online: www.theH EIN EKENcompany.com www.heineken.com www.enjoyHEINEKENresponsibly.com 168 Heineken N.V. Annual Report 2011

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2011 | | pagina 170