Reference Information
Other information
A Heineken N.V. publication
Heineken N.V.
P.O. Box 28
1000 AA Amsterdam
The Netherlands
telephone+31 20 523 92 39
fax+31 20 626 35 03
Copies of the Annual Report and further information are obtainable from the Global Corporate Relations department
viawww.theHEINEKENcompany.com
Production and editing
Heineken N.V. Global Corporate Relations
HEINEKEN
Translation into Dutch
V V H Business Translations. Utrecht, the Netherlands
Photography
lohn Wildgoose, UK
The packshot company Ltd. London
HEINEKEN
Graphic design and electronic publishing
Addison Corporate Marketing Ltd. London
An abbreviated version of this report is available in the Dutch language. In the event of any discrepancy between language
versions, the English version prevails.
Printing
Boom van Ketel grafimedia, Haarlem, the Netherlands
Binding and distribution
Hexspoor, Boxtel, the Netherlands
Paper
Cocoon Silk 300 gsm cover
Cocoon Silk 135 gsm inside pages
Cocoon Silk 115 gsm inside financial pages
Cocoon Silk is produced by an ISO 140001 accredited manufacturer and is certified as an FSC® recycled product.
f 1 RECYCLED
-jjPaper made from
■f recycled material
FSC® C017363
It is produced with 100 per cent recycled post consumer fibre and is produced in a chlorine free process
PCF (Process Chlorine Free).
More information from HEINEKEN online:
www.theH EIN EKENcompany.com
www.heineken.com
www.enjoyHEINEKENresponsibly.com
168
Heineken N.V. Annual Report 2011