44. Operational review continued Another key innovation in 2005 was our 'Cold Beer' programme. Consumers, especially in hotter climates, like their beer colder than it is oftentimes served. The programme educates and assists the on-trade in serving colder beer. Our 'Cold Beer' programme is raising the awareness of the need for colder beer and is helping to boost revenue. In the on-trade we extended our innovation to include glassware: the new 'Galaxy' glass was recently introduced in the Netherlands, and other two special formats are being tested in the Netherlands and Italy. Both are patented and have distinctive features. One of the new formats has been designed by the creator of Paco, the aluminium bottle of Heineken. An important evolution in packaging is the increasing use of PET (plastic bottle), in addition to our can and glass offer. This format is increasingly popular and successful especially in some Eastern European countries. Heineken has recently launched a new one litre PET version, to a strong consumer reception. Products The continuous focus on consumer needs led Heineken to develop new beers, such as Cheers in Asia and Freeq in Poland and to test new taste profiles for a more sophisticated consumer in Western Europe. Two examples are Desperados and Isla Verde, introduced in France. These changing demands include the call for less-bitter beers that are easier to drink and lighter beers for the growing segment of consumers interested in reducing calorie intake. Heineken, with its Amstel Light and newly launched Heineken Premium Light Lager offer is tapping the growing market. Amstel Light was recently re-launched in the US market and was successfully introduced in the growing Russian market. Another important product we will develop further, especially in Africa and Asia, is Fayrouz. This non-alcoholic malt beverage is now produced and sold almost exclusively in Egypt, but an introduction in Nigeria and some Asian countries will follow in the not too distant future. The sub-zero refrigerator is a Heineken- branded cooler, specially developed for consumers to ensure a cool-served Heineken premium beer. The temperature of beer affects the taste profile in a number of ways. It makes the beer taste smoother, less bitter and easier to drink and therefore more accessible. Heineken N.V. - Annual Report 2005

Jaarverslagen en Personeelsbladen Heineken

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