Spain Italy Regional Review Europe Improvement in second half of 2002 Although the Spanisch beer market grew a little last year, on-trade sales were down. Heineken Espaha reported sales of 10.4 million hi in 2002, compared with 10.0 million hi in 2001. The result was also down, but market share improved in the second half of the year. There was some growth in the Spanish beer market des pite poor weather, reduced tourist numbers and higher consumer prices related to the introduction of the euro. There was also an increase in excise duty with effect from 1 January 2002, which led to stockpiling at the end of 2001. Heineken Espaha lost some market share, due to its relatively strong position in the on-trade sales channel, where a reduction in demand was concentrated, and the enforced sale of two breweries and a number of regional brands in the course of 2001. Sales of the Heineken brand were higher and Cruz- campo volume held firm, while sales of the Amstel Aguila mainstream brand and low-priced beers declined. Heineken Espaha runs an extensive support programme for on-trade establishments, offering total concepts for positioning and design ofthemed outlets. By the end of 2002, the number of themed outlets had risen to 375. Positive publicity for Heineken Espana's brands was gener ated through sponsorship of various events. Cruzcampo Future, a one-litre PET bottle, was launched last year. Cruzcampo Big, a wide-necked bottle, and Amstel 1870, which had both been test-marketed in 2001, were introduced nationally. Spanish consumers are increasingly acquiring a taste for speciality beers, and Desperados in particular reported growing sales. Two new speciality beers were launched: Legado de Yuste, a charac teristically Spanish abbey beer, and Cruzcampo Selección Especial. Higher sales were also reported for Guinness stout, which is brewed under licence, and our own Murphy's Irish Red and Buckler alcohol-free beer. Following the enforced sale of two breweries in 2001, Heineken Espaha embarked on a cost-cutting programme, which will mean reducing the workforce by around 700 by 2005. To strengthen its logistics function, Heineken Espaha has a separate distribution organisation which, in addition to the distribution of our beer brands via allied distrib utors, also supplies wines, spirits and soft drinks. Sales of imported Heineken beer on the Canary Islands increased slightly, despite a substantial rise in import duties. Stronger result in a weaker beer market Beer consumption in Italy declined a little compared with 2001, with weaker sales in the on-trade sector in particu lar. Heineken Italia's beer sales remained flat at 5.7 million hi, and its market share increased slightly. The result improved, due mainly to a better sales mix and greater internal efficiency. Heineken, Birra Moretti and Ichnusa, Heineken Italia's principal brands, achieved substantial growth, but sales of Dreherand a number of low-priced beers fell short of the previous year's level. Speciality beers also sold in greater volume. Ichnusa, which is available only in Sardinia, confirmed its position as the leading brand on the island. The launch of the new David dispenser was a great success and over 2,500 systems have now been installed in Italy. The Heineken brand received additional support through Heineken Italia's sponsorship of a number of music events, the most prominent being the Heineken Jammin' Festival and the Umbria Jazz Festival. Moretti continued its successful sponsorship of the Trofeo Birra Moretti tournament, which is contested by the top Italian soccer teams. The usage of and facilities provided by the Hiweb inter net application, through which on-trade customers, dispensing equipment servicing contractors and Heineken Italia's sales organisation can communicate directly, continued to grow. Partesa, Heineken Italia's distribution organisation, per formed well and its margins improved. Partesa acquired a numberof additional beverage wholesalers to augment its distribution network. Following the decision to increase capacity at the Massafra brewery, work on the expansion project is in progress and is scheduled for completion in 2004. The process of replacing the Heineken, Birra Moretti and Ichnusa bottles and crates is practically complete. HEINEKEN N.V. ANNUAL REPORT 2002 22

Jaarverslagen en Personeelsbladen Heineken

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