I n novation Outlook for 2003 I LOVE FOOTBALL, MY KJOS MY JOBTHERE'S NOTHING BETTER THAN SEEING THE SMILES ON PEOPLES FACES WHEN THEY HEAR THEIR FAVOURITE TUNE- to continue. Other contributory factors, apart from the ongoing improvements in our business processes, will be the reorganisation projects in Spain and the Netherlands and the closure of one brewery in Poland. Profit forecast Our results are affected from year to year by factors which are difficult to predict such as exchange rates, govern ment policy and the weather. Further in 2003 higher pen sion charges, the cost of launching Fleineken beer in the premium segment in the United Kingdom, the effects of the weaker dollar, the deteriorating economic situation in many countries, will also play a role. The newly acquired breweries will deliver a positive contribution. Despite these uncertainties, Fleineken expects further growth in net profit in 2003. The possible impact on our results of increasing international tensions can't be predicted. We shall also realise a non recurring after tax gain of €73 million in 2003 on the sale of our 15% stake in the Argentinian brewer Quilmes International (Bermuda) Ltd. We remain positive regarding the longer-term profit outlook, given the success of our corporate strategy, the strength of our brands, our international coverage, the current debt capacity at our disposal and our exten sive international experience. You have to work hard to keep your place among the leading international brewers. Stand ing behind Heineken, Amstel and our other brands is a global organisation working constant ly to respond to the changing needs and wishes of custo mers, consumers and the wider community. Heineken strives for innovation in all links in the supply chain. Recent innova tions include ingenious dispensing systems, advances in quality and safety monitor ing in the brewing and bottling processes, imaginative new packaging designs, welcoming themed bars, interactive com munication with our target groups and new approaches to understanding the needs of young adults. Some examples are given in this annual report.

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2002 | | pagina 15