Heineken N.V. 1997 annual report survey 1. You receive the 1997 annual report of Heineken N.V. in your capacity as (a combination of answers is possible): private investor institutional investor mutual fund existing shareholder potential shareholder other: sell-side analyst supplier (financial) press competitor other, namely: employee of Heineken buy-side analyst client education/training 2. How much time did you spend on this annual report? 0-15 min. □15-30min. 30-45 min. 45-60min. over 60 min. 3. What is your opinion on the annual report and the used charts for the following aspects: annual report charts Please use the scale t extremely bad and 10 excellent informative value readability design/layout size overall opinion 4. How important do you consider insertion of information on the following subjects in the annual report of Heineken N.V.? What is your opinion on the clarity of the provided information on these subjects in the 1997 annual report of Heineken N.V.importance clarity core activities brands products goals strategy average competitive position management organisational structure market developments expectations 1 not at all 5 - very much 1 2 3 4 5 5 very good. 2

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 1997 | | pagina 17